Verizon FiOS Phone Number

Calling Verizon FiOS customer service faster by GetHuman

800-837-4966
Customer service
888-858-0822
New customers
Current Wait: 37 मि (33m avg)
Hours: Mon-Sun 8am-9pm EST; best time to call: 8:35am
Get to a live person fastest: टेलीफोन नंबर या खाता संख्या दर्ज करने के बजाय #, ज़िप कोड दर्ज करें। प्रेस 2. फिर तकनीकी सहायता के लिए 1, बिक्री या खाता परिवर्तन के लिए 2, डिस्कनेक्ट करने के लिए 3, भुगतान विकल्प के लिए 4, या बिलिंग के लिए 5।
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Reasons customers like you called recently

Need to speak with a representative. I have had fios this is my second year. I had to p...
Cancellation department
I need to make a payment
Need to set up day*time for last little bit of installation. Techs not coming into hou...
Want to talk with service representative about FIOS internet service, possibly changing...
Our internet is not working and we need to speak to someone in the repair department.
Chanel *** not working. NFL football
Lower my bill and return a box
I have two different FiOS account numbers I cannot gain access to my second FiOS accoun...
Everytime I turn on the TV. It has a blank screen. Sound is normal. I have to unplug fo...
My landline doesn’t work. I can’t get a dial tone on either headset. Colds are disappea...
Having issues logging into streaming on HBO max
Put new tenant on the account
I need more time to pay my bill. I have been unemployed since June ** and due to the pa...
See more recent reasons for calling

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How to call Verizon FiOS

Our Editor's Notes on Verizon FiOS's Phone-Based Customer Care

Verizon FiOS is a bundled wireless communication service that provides home phone, Internet and television service to its customers. With over five million customers in nine states, Verizon FiOS operates a busy customer service operation that includes phone-based customer care.

Why do People Call Verizon FiOS Customer Service?

Many people prefer to ask questions and resolve issues via a conversation with a customer service representative. The reasons why people call Verizon FiOS are varied and include:

  • Starting new service
  • Adding or changing services
  • Questions about available services
  • Canceling services
  • Requesting technical support
  • Billing questions and issues
  • Scheduling technician appointments
  • Transferring service due to relocation
  • Arranging for the return or repair of equipment

Tips for Calling Verizon FiOS Customer Support

Many people find calling customer service to be a frustrating experience, even when the customer service is of high quality. Here are some tips for getting the best results from your call to Verizon FiOS customer support:

  • Be sure to have your account number handy when calling Verizon FiOS customer service. Your customer service representative may have an easier time locating your account if you can read the number it him or her over the phone. You can find your account information on your bill or from your online account dashboard.
  • If you are calling for technical support, be aware that the phone representative may have to run remote diagnostic tests on your equipment. If you are calling about your television service, make sure you are calling from a place where you can see your TV and use your remote control.
  • Similarly, if you are calling about your Internet service, make your call from a room where you can access your computer and your router.
  • Verizon FiOS offers a phone call-back service. You can avoid waiting on hold by requesting a call from the next available customer service agent from Verizon's website or mobile app. You can also schedule a call for a time that suits you best.
  • If you call Verizon FiOS customer service and find yourself in an automated voice mail menu, keep pressing 0. You'll eventually be connected to a live agent.

How do Consumers Feel About Verizon FiOS Phone-Based Customer Service?

Customers have mixed feelings about Verizon FiOS customer service, which isn't unusual: Many large companies struggle to maintain consistent customer service throughout their organizations.

One major consumer advocacy website's "consumer choice" poll gave high marks to Verizon FiOS within its Subscription TV category.

On the other hand, a writer for a major IT publication reported in December of 2019 that he was given abysmal customer service by Verizon FiOS when he wanted to cut the cord and purchase stand-alone Internet service. He was put on hold for long periods of time and was quoted one price, only to be told that the original quote was wrong and that he'd have to pay a much higher amount each month.

What Kind of Things Can Verizon FiOS Customer Service Resolve?

Most consumer issues can be resolved through a call to Verizon FiOS customer care. These issues include starting, ending, changing, and transferring service, technical support, and questions about your bill.

While problems with equipment and wiring can often be diagnosed, and sometimes even resolved over the phone, some situations require a technician visit or sending equipment in for repair. A telephone representative can offer guidance and instructions, but a resolution won't happen over the phone.

What if my Call to Verizon FiOS is Unsuccessful?

There are few things more frustrating than waiting to speak to a customer service representative only to have to end the call feeling that nothing got accomplished during your conversation. There are, however, things that you can do to address the issue, including calling back or getting in touch with Verizon FiOS through other means.

First, though, take a few minutes to jot down some notes from the previous call. This can be useful when trying to escalate your concern with Verizon FiOS.

Next, write down what your issue is, what you've tried to do to resolve it and what you'd like Verizon FiOS to do for you. By having this information in front of you when you reconnect with Verizon, you'll be better able to stay on point and communicate your situation.

Once you have your completed notes in front of you, try one of the following:

Call back: Verizon FiOS representatives are people and some are better at their jobs than others. The next agent you talk to may be able to resolve your issue or send it to someone who can.

Try live chat: Verizon FiOS offers a live chat option from its website and mobile app. If you are more comfortable communicating in writing, live chat may be for you. Text-based communication also provides you with a record that can be useful if you need to escalate your case.

Reach out via social media: Verizon FiOS maintains a presence on multiple social media platforms. These platforms are monitored by customer care specialists 24/7. As with live chat, you'll have the benefit of a text-based record of your conversation with the agent.

Customer Number 800-837-4966 - by the Numbers

डायल करने के लिए फोन नंबर800-837-4966
कॉल-बैक उपलब्ध हैहाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा
कॉल सेंटर के घंटेसोम-सूर्य 8 am-9pm ईएसटी
डायल करने का सबसे अच्छा समयसुबह 8:35 बजे
एक इंसान को फोन भूलभुलैया नेविगेटटेलीफोन नंबर या खाता संख्या दर्ज करने के बजाय #, ज़िप कोड दर्ज करें। प्रेस 2. फिर तकनीकी सहायता के लिए 1, बिक्री या खाता परिवर्तन के लिए 2, डिस्कनेक्ट करने के लिए 3, भुगतान विकल्प के लिए 4, या बिलिंग के लिए 5।
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें37
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफोन, फेसबुक, वेब
संचार की गुणवत्ता69%
मदद की गुणवत्ता62%
ग्राहक वोट5,670
अंतिम अद्यतन जानकारीSun Oct 25 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Verizon FiOS's Best Toll-Free/800 Customer Phone Number

यह Verizon FiOS का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण Verizon FiOS एजेंट के लिए सही है। यह फ़ोन नंबर Verizon FiOS का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 126,522 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 800-837-4966 कॉल का जवाब देती हैं, उनमें Lower My Bill, Cancel Service, Service Outage, Dispute a Charge, Change Plan और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Verizon FiOS कॉल सेंटर जिसे आप कॉल करते हैं उसमें India, Singapore, Philippines, Colorado, Texas, North Carolina से कर्मचारी हैं और ग्राहकों के अनुसार Mon-Sun 8am-9pm EST खुला है। कुल मिलाकर, Verizon FiOS के पास 9 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि Verizon FiOS प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting Verizon FiOS - by phone or otherwise

जबकि 800-837-4966 Verizon FiOS का सर्वश्रेष्ठ टोल-फ्री नंबर है, उनके संपर्क में आने के कुल 11 तरीके हैं। अन्य Verizon FiOS ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके नए ग्राहकों विभाग के लिए उनके 888-910-4366 फोन नंबर पर कॉल करना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प नए ग्राहकों के लिए 888-910-4366 के माध्यम से है। यदि आपको लगता है कि यह जानकारी गलत है या Verizon FiOS से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Verizon FiOS.

What is GetHuman's Relationship to Verizon FiOS?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Verizon FiOS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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