AT&T Phone Number

Calling AT&T customer service faster by GetHuman

800-331-0500
Customer service
888-715-3291
New customers
Current Wait: 24 मि (18m avg)
Hours: Mon-Fri 8am-6pm EST; best time to call: 8:15am
Get to a live person fastest: फ़ोन # दर्ज करें या 1 दबाएँ, फिर 3, फिर 7, फिर 0, फिर 4, फिर 2, फिर 1 या प्रेस 0 # हर बार जब यह आपके फ़ोन नंबर के लिए पूछता है

Reasons customers like you called recently

We are well past our scheduled service window to have our internet installed and we are...
The closing date on the home I was purchasing was extended. I have not received any har...
Call about phone return
I need to cancel my premium channels I have *
Landline has no dial tone. Cannot call in or out.
Turn off Stream Saver
I had someone’s come from first net and sold me phones and we were told they would matc...
I returned * brand new phones through the mail- * weeks ago. They were returned due to...
You offer no phones that are text efficient, that do not include internet. So many peop...
Billing changes to my account
I just have a question of how to do something on my iphone.*I have both tv*internet and...
My home phone does not work . It has a ringing sound an cannot here anything the number...
I can't access my account to add money to my prepaid phone.
Need new phone and new plan
I want to cancel my internet
See more recent reasons for calling

Help me with my issue

How to call AT&T

Our Editor's Notes on AT&T's Phone-Based Customer Care

AT&T is a telecommunications, home security, Internet and cable TV provider. As the largest telecommunications company in the world, AT&T maintains a comprehensive customer support system to meet its customer's needs. Many customers strongly prefer to contact AT&T over the phone for a direct conversation with a customer service representative.

Why do People Call AT&T Customer Service?

People call AT&T for many reasons, including:

  • Starting, changing or canceling services
  • Purchasing and upgrading devices
  • Technical support
  • Scheduling service and installation visits
  • Learning how to return or drop off devices and equipment

Contacting the Right Division

AT&T offers multiple services, including mobile and landline phone service, security, Internet service, and both satellite and cable television. Some of these services are offered under specific brand names such as DirecTV and U-Verse. When contacting AT&T customer service by phone, make sure that you are calling the number for the division or service you need help with.

Another thing to consider when locating phone numbers for AT&T is that some divisions have different numbers for different types of services.

For example, there may be separate toll-free numbers for new service requests, billing questions and technical support. Each number may also be taking calls during different hours. Checking this information before calling can save you time and frustration.

Tips for Calling AT&T Customer Service

  • Before calling AT&T customer support, make sure you have your account number handy. You can find it on your bill or via your dashboard on AT&T's website.
  • Each AT&T service or division has different call center hours, so it's a good idea to check ahead of time so that you know when to call.
  • AT&T does offer phone support for people with disabilities, including TTY calling for those who are deaf or hearing impaired.

How do People Feel About AT&T Customer Service Calls?

There are numerous reports online from people who are unhappy with AT&T phone-based customer service. Complaints range from long wait times to inaccurate information provided by a representative to promises not kept. There are, however, many other reports from consumers who are pleased with the customer care that they've received from AT&T representatives.

Media Cases

One newspaper documented a case in which a long-time customer of AT&T asked for an extension on his auto-pay due to a family illness that had depleted his checking account. An AT&T phone representative granted the extension, but the account was still charged, resulting in large fees.

In another case, a customer relocated and wanted to transfer her AT&T services. AT&T responded by canceling her current loyalty points, sending her multiple bills for services instead of one consolidated bill. She ended up spending hours of her time on hold with AT&T phone-based customer service, and her issues still were not resolved despite many promises.

What Issues Can AT&T Customer Service Resolve Over the Phone?

AT&T can resolve many consumer issues over the phone, including technical support, billing issues, selecting different packages and starting or ending service. Issues that aren't so easily resolved via phone include problems with malfunctioning and aged equipment and devices. These items will have to be brought or shipped to a service center for repair or replacement.

What Can I do if I am Dissatisfied with AT&T Phone-Based Customer Service?

If you've hung up the phone after a call to AT&T customer service and feel demoralized because your case was not resolved, don't fret. There are other ways off addressing your concerns.

You might first want to write down what happened during your last call. Then, write out a description of your problem and your desired resolution. Having this information in writing can help you explain your situation to other customer service specialists when you talk to them.

From there, consider these options for addressing your concerns:

  • Try calling AT&T back: In some cases, the training and experience of a customer representative can make a huge difference when it comes to customer satisfaction. If your first call didn't resolve the matter, dial AT&T again. A different representative may be better able to understand your concerns and get your situation resolved.
  • Consider live chat: AT&T offers live chat through its website and app. If you feel that you express yourself better in writing, or want a written record of your conversation with a customer service representative, live chat might be your best option.
  • Reach out over social media: AT&T has accounts on several social media platforms. You can connect with a specialist who can research your issue and help you get matters sorted out. As with live chat, you'll also have a record of your conversation, which may be useful if you have to escalate your case.
  • Visit an AT&T retail store: A face-to-face consultation with a store associate may resolve your issue. In addition, visiting a store may be the best way to get hands-on technical support for equipment or devices.

Customer Number 800-331-0500 - by the Numbers

डायल करने के लिए फोन नंबर800-331-0500
कॉल-बैक उपलब्ध हैहाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा और व्यावसायिक खाते
कॉल सेंटर के घंटेसोम-शुक्र 8 am-6pm ईएसटी
डायल करने का सबसे अच्छा समय8:15 बजे
एक इंसान को फोन भूलभुलैया नेविगेटफ़ोन # दर्ज करें या 1 दबाएँ, फिर 3, फिर 7, फिर 0, फिर 4, फिर 2, फिर 1 या प्रेस 0 # हर बार जब यह आपके फ़ोन नंबर के लिए पूछता है
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें24
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफोन, ईमेल, फेसबुक, वेब, ट्विटर
संचार की गुणवत्ता39%
मदद की गुणवत्ता81%
ग्राहक वोट48,681
अंतिम अद्यतन जानकारीSun Oct 25 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

AT&T's Best Toll-Free/800 Customer Phone Number

यह AT&T का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण AT&T एजेंट के लिए सही है। यह फ़ोन नंबर AT&T का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 220,254 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 800-331-0500 कॉल का जवाब देती हैं, उनमें Cancel Service, Service Outage, Dispute a Charge, Device Support, Change Service और अन्य ग्राहक सेवा मुद्दे शामिल हैं। AT&T कॉल सेंटर जिसे आप कॉल करते हैं उसमें California, Florida, Georgia, Idaho, Iowa, Louisiana, Missouri, Montana, Oklahoma, Philippines, Texas से कर्मचारी हैं और ग्राहकों के अनुसार Mon-Fri 8am-6pm EST खुला है। कुल मिलाकर, AT&T के पास 19 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि AT&T प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting AT&T - by phone or otherwise

जबकि 800-331-0500 AT&T का सर्वश्रेष्ठ टोल-फ्री नंबर है, उनके संपर्क में आने के कुल 23 तरीके हैं। अन्य AT&T ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके नए ग्राहकों विभाग के लिए उनके 800-756-0134 फोन नंबर पर कॉल करना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प नए ग्राहकों के लिए 800-756-0134 के माध्यम से है। यदि आपको लगता है कि यह जानकारी गलत है या AT&T से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for AT&T.

What is GetHuman's Relationship to AT&T?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AT&T. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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