AT&T Phone Number

Calling AT&T customer service faster by GetHuman

Current Wait: 40 मि (13m avg)
Hours: Mon-Fri 8am-6pm EST; best time to call: 8:15am
Get to a live person fastest: फ़ोन # दर्ज करें या 1 दबाएँ, फिर 3, फिर 7, फिर 0, फिर 4, फिर 2, फिर 1 या प्रेस 0 # हर बार जब यह आपके फ़ोन नंबर के लिए पूछता है

Reasons customers like you called recently

I have been trying to get a simple card in my phone. I followed a video from the websit...
१६ घंटे पहले
Need to clarify updated autopay
२१ घंटे पहले
I put a check in the mail ******** and the check never got there I want to talk to some...
एक दिन पहले
Locked out of my account
२ दिन पहले
I would like to check the status of tethering on my account, and add cell service to my...
२ दिन पहले
I have automatic payment but I changed my card and I made the change myself but I would...
२ दिन पहले
My prepaid phone has a current balance of $***. However, this balance will be lost if I...
२ दिन पहले
My ex girl friend that is on my account has got into my account and changed my password...
३ दिन पहले
Internet trouble shoot broadband flashing red
३ दिन पहले
want to reactivate a phone
३ दिन पहले
I can't connect my tablet to my internet. It tells me I have the wrong password. Which...
३ दिन पहले
I want contact with a real person.
३ दिन पहले
Please phone me (***) ***-**** to discuss establishing internet service under the COVID...
३ दिन पहले
Inconsistent connection, continually drops, speed not able to reach promised speeds. Lo...
३ दिन पहले
Intermittent service, low speeds, not reliable. Connection continuously drops throughou...
३ दिन पहले
See more recent reasons for callingHelp me with my issue
How to call AT&T

Our Editor's Notes on AT&T's Phone-Based Customer Care

AT&T is a telecommunications, home security, Internet and cable TV provider. As the largest telecommunications company in the world, AT&T maintains a comprehensive customer support system to meet its customer's needs. Many customers strongly prefer to contact AT&T over the phone for a direct conversation with a customer service representative.

Why do People Call AT&T Customer Service?

People call AT&T for many reasons, including:

  • Starting, changing or canceling services
  • Purchasing and upgrading devices
  • Technical support
  • Scheduling service and installation visits
  • Learning how to return or drop off devices and equipment

Contacting the Right Division

AT&T offers multiple services, including mobile and landline phone service, security, Internet service, and both satellite and cable television. Some of these services are offered under specific brand names such as DirecTV and U-Verse. When contacting AT&T customer service by phone, make sure that you are calling the number for the division or service you need help with.

Another thing to consider when locating phone numbers for AT&T is that some divisions have different numbers for different types of services.

For example, there may be separate toll-free numbers for new service requests, billing questions and technical support. Each number may also be taking calls during different hours. Checking this information before calling can save you time and frustration.

Tips for Calling AT&T Customer Service

  • Before calling AT&T customer support, make sure you have your account number handy. You can find it on your bill or via your dashboard on AT&T's website.
  • Each AT&T service or division has different call center hours, so it's a good idea to check ahead of time so that you know when to call.
  • AT&T does offer phone support for people with disabilities, including TTY calling for those who are deaf or hearing impaired.

How do People Feel About AT&T Customer Service Calls?

There are numerous reports online from people who are unhappy with AT&T phone-based customer service. Complaints range from long wait times to inaccurate information provided by a representative to promises not kept. There are, however, many other reports from consumers who are pleased with the customer care that they've received from AT&T representatives.

Media Cases

One newspaper documented a case in which a long-time customer of AT&T asked for an extension on his auto-pay due to a family illness that had depleted his checking account. An AT&T phone representative granted the extension, but the account was still charged, resulting in large fees.

In another case, a customer relocated and wanted to transfer her AT&T services. AT&T responded by canceling her current loyalty points, sending her multiple bills for services instead of one consolidated bill. She ended up spending hours of her time on hold with AT&T phone-based customer service, and her issues still were not resolved despite many promises.

What Issues Can AT&T Customer Service Resolve Over the Phone?

AT&T can resolve many consumer issues over the phone, including technical support, billing issues, selecting different packages and starting or ending service. Issues that aren't so easily resolved via phone include problems with malfunctioning and aged equipment and devices. These items will have to be brought or shipped to a service center for repair or replacement.

What Can I do if I am Dissatisfied with AT&T Phone-Based Customer Service?

If you've hung up the phone after a call to AT&T customer service and feel demoralized because your case was not resolved, don't fret. There are other ways off addressing your concerns.

You might first want to write down what happened during your last call. Then, write out a description of your problem and your desired resolution. Having this information in writing can help you explain your situation to other customer service specialists when you talk to them.

From there, consider these options for addressing your concerns:

  • Try calling AT&T back: In some cases, the training and experience of a customer representative can make a huge difference when it comes to customer satisfaction. If your first call didn't resolve the matter, dial AT&T again. A different representative may be better able to understand your concerns and get your situation resolved.
  • Consider live chat: AT&T offers live chat through its website and app. If you feel that you express yourself better in writing, or want a written record of your conversation with a customer service representative, live chat might be your best option.
  • Reach out over social media: AT&T has accounts on several social media platforms. You can connect with a specialist who can research your issue and help you get matters sorted out. As with live chat, you'll also have a record of your conversation, which may be useful if you have to escalate your case.
  • Visit an AT&T retail store: A face-to-face consultation with a store associate may resolve your issue. In addition, visiting a store may be the best way to get hands-on technical support for equipment or devices.

Customer Number 800-331-0500 - by the Numbers

डायल करने के लिए फोन नंबर
800-331-0500
कॉल-बैक उपलब्ध है
हाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गया
हाँ
विभाग तुम बुला रहे हो
ग्राहक सेवा और व्यावसायिक खाते
कॉल सेंटर के घंटे
सोम-शुक्र 8 am-6pm ईएसटी
डायल करने का सबसे अच्छा समय
8:15 बजे
एक इंसान को फोन भूलभुलैया नेविगेट
फ़ोन # दर्ज करें या 1 दबाएँ, फिर 3, फिर 7, फिर 0, फिर 4, फिर 2, फिर 1 या प्रेस 0 # हर बार जब यह आपके फ़ोन नंबर के लिए पूछता है
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें
40
रैंक (फोन नंबरों के बीच)
1
रैंक (कुल मिलाकर)
1
वैकल्पिक तरीके
फोन, ईमेल, फेसबुक, वेब, ट्विटर
संचार की गुणवत्ता
34%
मदद की गुणवत्ता
31%
ग्राहक वोट
48,676
अंतिम अद्यतन जानकारी
Sat May 23 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

AT&T's Best Toll-Free/800 Customer Phone Number

यह AT&T का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण AT&T एजेंट के लिए सही है। यह फ़ोन नंबर AT&T का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 220,254 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 800-331-0500 कॉल का जवाब देती हैं, उनमें Cancel Service, Service Outage, Dispute a Charge, Device Support, Change Service और अन्य ग्राहक सेवा मुद्दे शामिल हैं। AT&T कॉल सेंटर जिसे आप कॉल करते हैं उसमें California, Florida, Georgia, Idaho, Iowa, Louisiana, Missouri, Montana, Oklahoma, Philippines, Texas से कर्मचारी हैं और ग्राहकों के अनुसार Mon-Fri 8am-6pm EST खुला है। कुल मिलाकर, AT&T के पास 19 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि AT&T प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting AT&T - by phone or otherwise

जबकि 800-331-0500 AT&T का सर्वश्रेष्ठ टोल-फ्री नंबर है, उनके संपर्क में आने के कुल 23 तरीके हैं। अन्य AT&T ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके नए ग्राहकों विभाग के लिए उनके 800-756-0134 फोन नंबर पर कॉल करना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प नए ग्राहकों के लिए 800-756-0134 के माध्यम से है। यदि आपको लगता है कि यह जानकारी गलत है या AT&T से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for AT&T.

What is GetHuman's Relationship to AT&T?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AT&T. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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