Verizon Phone Number

Calling Verizon customer service faster by GetHuman

888-910-4366
Customer service
Current Wait: 21 मि (6m avg)
Hours: Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST; best time to call: 2:45pm
Get to a live person fastest: ग्राहक सेवा के लिए 1 दबाएँ, नई सेवा के लिए साइन अप करने के लिए 2 दबाएँ
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Reasons customers like you called recently

I no longer have Verizon land line*I am doing siding and need your interface box and li...
२ घंटे पहले
I want to shutoff completely texting
६ घंटे पहले
Wondering if i could possibly get an extended period to pay my bill? this covid has rea...
२१ घंटे पहले
I bought a Verizon phone on a pawn shop to use on my MetroPcs but they told me it was b...
२१ घंटे पहले
I damaged my phone so I can't use it to call you. I am sure I have insurance but...
२१ घंटे पहले
In-laws lost their iPhone
एक दिन पहले
I have a bill of $*** I want to set up a payment plan and I also want to know why is it...
एक दिन पहले
Was curious if the Blu G* is compatible with Verizon network? The IMEI * is...
एक दिन पहले
Want to know if my phone has been paid off and if there are any deals now
एक दिन पहले
There is a monthly charge of $** on my bill. I want it removed. I no longer need free o...
एक दिन पहले
There has been a $** charge every month on my Verizon bill. It is for unlimited free o...
एक दिन पहले
Keep my number but change my phone
एक दिन पहले
Trouble with audio on nbc channel *
एक दिन पहले
* phones I am paying a bill for aren't working and I want to talk to someone now
२ दिन पहले
I want to cancel a plan on a phone that has been paid off for months and I have been ch...
२ दिन पहले
See more recent reasons for callingHelp me with my issue
How to call Verizon

Our Editor's Notes on Verizon's Phone-Based Customer Care

Verizon is a telecommunications company that offers wireless and telephone services, Internet access, and television streaming to home and business customers. With over 153 million mobile customers in the United States, it is not surprising that Verizon has developed a robust phone-based customer service system.

Why Do People Call Verizon Customer Service?

People make calls to Verizon for many reasons, including:

  • Purchasing new wireless or mobile services and devices.
  • Upgrading, changing or canceling plans.
  • Technical support and issues with service quality.
  • Questions about services.
  • Changes in customer information, such as contact information or customer names.
  • Questions about bills.
  • Requesting payment arrangements.

Calling Verizon Customer Service

There are several ways for customers to connect with Verizon by phone:

  • Call one of Verizon's toll-free numbers: Customers should be aware that there are different phone numbers for prepaid and postpaid customers.
  • Dial *611 from a Verizon phone.
  • Request a call-back from Verizon's website. Call-back appointments can be set via the website as well, providing additional consumer convenience.

Calls made from a device or number recognized by Verizon are answered by an automated voice system that greets the customer by name. While Verizon offers 24/7 automated phone-based customer service, live customer help is available Monday through Friday from 7 am - 9 pm and weekends from 8 am - 9 pm. All hours are in local time.

Verizon also offers a dedicated customer service center for current customers who have disabilities. The Verizon Wireless National Accessibility Customer Service Center takes calls Monday through Friday from 8:30 am to 5:30 pm eastern time.

Verizon Phone-Based Customer Service

Many consumers prefer to speak to a live person when making a purchase, asking a question or attempting to resolve a problem. Verizon's voicemail system will ask questions about the reason for the call: "Yes" or "no" answers direct the call to the appropriate customer service department.

Callers who want to speak to a representative directly and don't want to bother with the menu can hit "0" at each prompt. Eventually, a representative will get on the line. Verizon maintains both standard call centers in many parts of the country, as well as a network of home-based support representatives.

How Do Customers Feel About Calling Verizon?

Consumer sentiments regarding Verizon vary: Many people have had satisfactory experiences with Verizon phone representatives while other customers are less happy with the service they received.

One area of frustration for some Verizon customers has been getting accurate information regarding when an area outage will be resolved. This can be a significant issue in areas affected by bad weather or 5G tower upgrades.

However, many consumers report positive experiences, including customer service representatives who were willing to stay on the phone with a caller as long as it took to resolve complex issues.

Notable Cases

One case that caught some media attention involved what appeared to be the theft of a phone after it was shipped from Verizon to the customer. The customer received an empty box that appeared to have been tampered with by a phone thief.

Phone calls to Verizon were ineffective at getting the phone replaced. Verizon phone representatives blamed the shipping company and the shipping company told the customer to ask Verizon for help. Despite several customer service representatives telling the customer that someone would address the issue, it took a third-party intervention to resolve the situation and get the customer a new phone.

What Issues Can Verizon Customers Resolve Over the Phone?

Most consumer issues can be resolved by Verizon experience representatives via a phone conversation. These issues include:

  • Billing questions, including researching and removing erroneous charges
  • Changing plans and services to suit customer needs
  • Selecting and upgrading devices
  • Addressing possible technical issues with devices or phone service
  • Scheduling service calls or appointments

Other Issues

Some issues are difficult or impossible to resolve with a phone call, however, a Verizon customer service specialist can often advise you about the steps you can take to address the issue. If your device or equipment is malfunctioning or broken, for example, you'll need to bring the device to a store, return it by mail to Verizon, or schedule a technician visit.

Unresolved Issues With Verizon Telephone Customer Service

While Verizon's customer experience representatives are generally effective at addressing common complaints and issues, not all callers will be satisfied with the level of service received. If you are unable to resolve your issue with Verizon over the phone, consider taking one or more of the following steps:

  • Contact Verizon through other means, including email, web-based chat, or social media platforms. One advantage of addressing customer service issues via text is that you may have an easier time communicating your situation to the representative. You'll also have a record of the communication that could come in handy later.
  • Call customer service again and speak to a different representative. Representatives are individuals and some may be better able to understand and address your concerns.
  • Visit a Verizon store. Talking to a Verizon representative in person may be more effective than phone communication. In addition, store personnel can inspect and, in some cases, service your device or devices.

Customer Number 888-910-4366 - by the Numbers

डायल करने के लिए फोन नंबर
888-910-4366
कॉल-बैक उपलब्ध है
हाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गया
हाँ
विभाग तुम बुला रहे हो
ग्राहक सेवा
कॉल सेंटर के घंटे
सोम-शुक्र 8 am-1am, शनि 8 am-10pm, सूर्य 8 am-10pm EST
डायल करने का सबसे अच्छा समय
2:45 बजे
एक इंसान को फोन भूलभुलैया नेविगेट
ग्राहक सेवा के लिए 1 दबाएँ, नई सेवा के लिए साइन अप करने के लिए 2 दबाएँ
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें
21
रैंक (फोन नंबरों के बीच)
1
रैंक (कुल मिलाकर)
1
वैकल्पिक तरीके
फोन, चैट, ट्विटर, वेब
संचार की गुणवत्ता
50%
मदद की गुणवत्ता
65%
ग्राहक वोट
5,733
अंतिम अद्यतन जानकारी
Sat May 23 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Verizon's Best Toll-Free/800 Customer Phone Number

यह Verizon का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण Verizon एजेंट के लिए सही है। यह फ़ोन नंबर Verizon का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 49,122 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 888-910-4366 कॉल का जवाब देती हैं, उनमें Setup Service, Dispute a Charge, Device Support, Service Outage, Transfer Service और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Verizon कॉल सेंटर जिसे आप कॉल करते हैं उसमें North Carolin, Iowa, India से कर्मचारी हैं और ग्राहकों के अनुसार Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST खुला है। कुल मिलाकर, Verizon के पास 9 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि Verizon प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting Verizon - by phone or otherwise

जबकि 888-910-4366 Verizon का सर्वश्रेष्ठ टोल-फ्री नंबर है, उनके संपर्क में आने के कुल 12 तरीके हैं। अन्य Verizon ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके नए वायरलेस ग्राहक विभाग के लिए उनके 800-538-2686 फोन नंबर पर कॉल करना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प नए वायरलेस ग्राहक के लिए 800-538-2686 के माध्यम से है। यदि आपको लगता है कि यह जानकारी गलत है या Verizon से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Verizon.

What is GetHuman's Relationship to Verizon?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Verizon. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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