Hello Wayfair,***.)*I placed an order or ***** at *:**am and I was advised the order wa...

GetHuman1709221's दिसंबर २०१८ से Wayfair ग्राहक सेवा जारी

17 दृश्य | 1845 समान | 0 अनुसरण कर रहा है
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ऑर्डर पुष्टिकरण संख्या, ट्रैकिंग नंबर, ऑर्डर पर ईमेल, ऑर्डर पर फोन नंबर, खाता धारक का नाम और खाते पर बिलिंग पता
The issue in GetHuman1709221's own words
Hello Wayfair,***.)*I placed an order or ***** at *:**am and I was advised the order was received. The subtotal was $**.** plus *.** shipping for a total of $**.**. l used my debit card.***.)*Then at *:**am on ***** I cancelled the order on line.***.)*Then at **: **am on ******** I received the following:**Hi Thomas,**Since we ship items so quickly, we have a small window to cancel orders. You should hear back in ** hours to verify cancellation.***If the item can't be cancelled, that means it is already on its way to you.***If that is the case, the item will be delivered and we can then set up a return for you free of cost.***Please let me know if you have any other questions or concerns. Thank you for shopping with Wayfair.com.***Sincerely,***MIGUEL M*THE WAYFAIR.COM TEAM***.) *Then on ******** at *:**am I received noticed the order was shipped. Order number **********, UPS Tracking *ZX***************.***.) *Then on ******* at *:**pm I was notified my order was delivered.***.) *On ******* I was informed to cancel my again. I did so on line and printed out a return label. To confirm I called by phone at *:**pm.***.) *Then at *:**pm on ******* I received the following from Abraham S in your customer service department:**Hello Thomas Bronson,**I am writing with regard to your order on Wayfair. I have applied a credit in the amount of $*.** to your recent order **********. You should see that amount on your next credit card statement. Your new order total is $**.**.**Thank you for shopping at Wayfair.**Regards,**Wayfair.com www.wayfair.com***.)*Then on ******* I received the following from Jasmine G.: **Hi Thomas,**Thank you for contacting Wayfair.com about your recent order. I was able to look into your order and the total refund amount was $**.**. There was a credit of $*.** and then an additional credit of $**.**. The remainder is the shipping cost for the prepaid shipping label sent to you to ship the item back to our warehouse. Please let me know if you have any further questions or concerns.***Please let me know if you have any other questions or concerns. Thank you for shopping with Wayfair.com.***Sincerely,***JASMIN G*THE WAYFAIR.COM TEAM***.)* Today ******* I am writing to point out the confusion as to my final refund amount. Am I to receive $**.** or $**.** or $**.**?**Please advise!**Thank you,*Thomas Bronson

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Wayfair

ग्राहक सेवा मुद्दा
Reported by GetHuman1709221
दिस. ७, २०१८ - २ वर्ष पहले
Not resolved
अब तक 17 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 1845 अन्य के लिए
0 इसके बाद ग्राहक

Timeline

GetHuman1709221 ने इस मुद्दे पर काम करना शुरू कर दिया
दिस. ७, २०१८ १२:३८दोपहर