Xfinity Phone Number

Call Xfinity customer service faster with GetHuman

800-934-6489
Customer service
866-203-0432
नए ग्राहकों
Current Wait: 8 मि (4m avg)
Hours: Mon-Sat, 7 AM to 9 PM; best time to call: 2pm
Get to a live person fastest: 0# दबाएं जब तक कोई उठा न ले

Reasons customers like you called recently

I got an email that my service is being canceled but I am not cancelling my service.
I have no internet connection. I need a technician to come out to my home and help me...
My Comcast service is not working on the TV it's working fine with theWi-FiIt was that...
I need you to reinstate my acp benefit. The * is Q*****-*****.my acp is to be used for...
My wifi signal seems weak, I only have ONE Bar and get disconnected when on my iPhone
My phone has been dropping calls and sometimes not even connecting when I call someone...
Accidentally added neighbors wifi router to account
I just had my phone activated today my new one and one of my old number back which I ju...
I ordered new phones ** * last Tuesday , taxes were paid , I still don’t have these pho...
I just had my new phone activated which is a Moto g stylus *G *** GB and my other phone...
I just bought a new phone and it's been activated with a new number and I wanted my old...
I need password for wifi router
I need to talk to a live person
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Xfinity's Phone-Based Customer Care

Xfinity is a major telecommunications company in the United States and is owned by Comcast. Since Xfinity is the largest provider of home Internet and cable services in the United States, it is not surprising that the company gets a lot of requests for phone-based customer service.

Why Do People Call Xfinity?

People call Xfinity for many reasons including:

  • Requesting new service, changing service, or canceling service
  • Adding additional services or upgrading to another plan
  • Requesting technical support
  • Scheduling repair calls
  • Problems with bills and payments

There are several ways that you can get in touch with an Xfinity representative by phone:

  • Visit Xfinity's website and request a chat conversation with a customer service representative.
  • Call Xfinity's toll-free number.
  • Visit Xfinity's website and request a call-back from a representative. This will allow you to avoid waiting on hold.
  • Dial 611 from an Xfinity mobile or landline phone. (Please note that this only works if you have Xfinity mobile or landline service.)

Xfinity has an automatic phone system that will direct your call to someone who can help you. If you are a customer of Xfinity, you will have to enter the last four digits of your Social Security number. If you aren't a customer, hit "0" repeatedly and you will eventually be connected to a live person.

How Do Consumers Feel About Xfinity Phone Customer Service?

Sadly, Xfinity has a reputation for poor customer service. Common complaints include waiting a long time to speak to a human, agents who are unhelpful and poorly trained, as well as the fact that Xfinity can make it very difficult to cancel or downgrade services.

One common complaint is that customer service representatives offer inconsistent service and may, in some cases, make promises to customers that are not upheld. One thing that you can do to combat this is keeping a record of calls that you make, as well as screenshots of chats. You should also hang on to your bills and contracts.

Noteworthy Customer Service Cases

The most famous Comcast/Xfinity customer service case involved a journalist and his wife who attempted to cancel their plan with Xfinity. They were transferred to a retention specialist who refused to listen to them and kept arguing with the couple, despite their pleas to end the call and cancel their service.

The journalist recorded the call and published it online. Unfortunately for Xfinity, the story went viral and the company suffered severe public relations fallout. As a result, Xfinity pledged to do better in the future.

What Can Be Accomplished with Xfinity Phone-Based Customer Service?

Most issues that you might experience with your service can be resolved over the phone, including:

  • Billing issues
  • Service starts, stops and changes
  • Installations and repairs
  • Resetting connections and testing speeds

Xfinity customer service can't deal with every problem via phone, however. Issues such as malfunctioning or outdated equipment will need either a technician appointment or for the customer to visit an Xfinity office to switch out old routers and other hardware.

What if Calling Xfinity Telephone Customer Service Doesn't Work?

While calling Xfinity customer service usually results in the consumer getting the result he or she wants, there are situations that aren't easily resolved by phone, at least not during the first call.

In cases where Xfinity phone-based customer service, isn't being helpful, consider one of the following strategies:

  • Try live chat. Communication can sometimes be more clear in chat. It also provides you with a record that you can use if you have to escalate your case.
  • Try reaching out over social media. Xfinity is active on Reddit, Twitter and Facebook.
  • Xfinity does have customer support pages on its website. These pages are monitored, so you may be able to get appropriate advice there.
  • Contact an Xfinity retail store. An in-person meeting might resolve your issue.
  • Call back later. The next representative you speak to may be able to understand and resolve your issue.

Customer Number 800-934-6489 - by the Numbers

डायल करने के लिए फोन नंबर800-934-6489
कॉल-बैक उपलब्ध हैनहीं
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा
कॉल सेंटर के घंटेसोम-शनि, सुबह 7 बजे से 9 बजे तक
डायल करने का सबसे अच्छा समय2:00
एक इंसान को फोन भूलभुलैया नेविगेट0# दबाएं जब तक कोई उठा न ले
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें8
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफ़ोन
संचार की गुणवत्ता70%
मदद की गुणवत्ता80%
ग्राहक वोट493
अंतिम अद्यतन जानकारीFri Aug 05 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Xfinity's Best Toll-Free/800 Customer Phone Number

यह Xfinity का सबसे अच्छा फ़ोन नंबर है, वास्तविक समय में होल्ड पर वर्तमान प्रतीक्षा और Xfinity एजेंट तक पहुंचने के लिए सीधे उन फ़ोन लाइनों के माध्यम से जाने के लिए उपकरण। यह फ़ोन नंबर Xfinity का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि NaN आपके जैसे ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। 800-934-6489 को कॉल का जवाब देने वाली कस्टमर केयर यूनिट द्वारा संबोधित की जाने वाली सामान्य समस्याओं में Service Outage, Billing, Equipment Trouble, Transfer Service, Cancel Service और अन्य ग्राहक सेवा समस्याएं शामिल हैं। पहले Xfinity को कॉल करने का प्रयास करने के बजाय, पहले अपनी समस्या का वर्णन करने पर विचार करें; इससे हम फोन के माध्यम से उनसे संपर्क करने का एक इष्टतम तरीका सुझा सकते हैं। कुल मिलाकर, Xfinity में 2 फ़ोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि Xfinity प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुफ्त संसाधन में सुधार करना जारी रख सकें।

Contacting Xfinity - by phone or otherwise

जबकि 800-934-6489 Xfinity का सर्वोत्तम टोल-फ्री नंबर है, उनसे संपर्क करने के कुल 2 तरीके हैं। अन्य Xfinity ग्राहकों के अनुसार, उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके नए ग्राहकों विभाग के लिए उनके 866-203-0432 फ़ोन नंबर पर कॉल करना। कॉल करने के अलावा, सहायता चाहने वाले ग्राहकों के लिए अगला पसंदीदा विकल्प 866-203-0432 के लिए नए ग्राहकों है। अगर आपको लगता है कि यह जानकारी गलत है या Xfinity से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Xfinity.

What is GetHuman's Relationship to Xfinity?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Xfinity. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Vodafone (UK) Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the AirBnB Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Vodafone (UK) or AirBnB. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Xfinity Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Xfinity contacts
Xfinity फोन नंबरBEST
General customer information

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नए ग्राहकों866-203-0432

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