Chase Phone Number

Calling Chase customer service faster by GetHuman

800-935-9935
Customer service
Current Wait: 24 मि (20m avg)
Hours: 24 hours, 7 days; best time to call: 9:05am
Get to a live person fastest: प्रेस 0, फिर 0 # जब यह आपके खाता संख्या के लिए पूछता है।

Reasons customers like you called recently

I tried to pen a new account but it says I have one already. I do not know any of the o...
४० मिनट पहले
I was charged twice for a bill on my checking account for $***.**
५ घंटे पहले
Went and deposit money atm and didn’t show the deposit
१७ घंटे पहले
Cant afford the monthly fee, have checks to cash and need all of my money for rent beca...
२० घंटे पहले
i need to obtain my routing and checking account number please
एक दिन पहले
I HAVE POSTED THIS ALL OVER THE INTERNET AND COMPLAINT SITES WHEREVER I COULD.*I have a...
३ दिन पहले
I need to verify that my two chase accounts are included in my current trust account...
३ दिन पहले
I am having problems signing in on my account on my computor. They have locked my accou...
३ दिन पहले
I need to file a dispute on a scammer that I thought was a legit merchant and they s...
३ दिन पहले
I'm locked out of my online banking because they suspect suspicious activity
४ दिन पहले
Lost my credit card. Put a lock on it on May **th. Cancelled the card, online, a half...
४ दिन पहले
Debit card needs to be rushed quickly, I have been waiting for a week and the website s...
५ दिन पहले
You closed my account. My tax return was deposited on the *nd. I went to withdraw money...
५ दिन पहले
THEY DONT WANT TO ACTIVITE MY DEBIT CARD
५ दिन पहले
I JUST RECIEVED MY DEBIT CARD AND THEY DONT WANT TO ACTIVATED BECAUSE I DONT HAVE A PIN
५ दिन पहले
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on Chase's Phone-Based Customer Care

Chase Bank is a major bank operating in the United States. It is the largest consumer bank in the U.S., which means that it gets a lot of calls from its customers every day.

Why Do People Call Chase Customer Support?

People call Chase customer support for a range of reasons, including:

  • Opening and changing accounts
  • Questions about transactions and charges
  • Updating account information
  • Technical support
  • Addressing identity theft and fraud
  • Applying for and managing credit card accounts
  • Concerns and complaints about Chase employees
  • Requests to replace lost or stolen debit and credit cards
  • Beginning a loan application
  • Questions about loans, including mortgages

Best Practices for Calling Chase Customer Service

There are several things that you can do to improve your chances of a speedy and positive resolution to your customer service call to Chase:

  • Make sure you are calling the correct number for your account. Chase has different numbers for different types of accounts and products, so check the website, the back of your debit or credit card, or your account statement to verify the contact information.
  • Calling about technical support issues for online or mobile banking? There is a separate number for that division as well.
  • Have your account number handy when you call. If you are calling about a transaction problem, have the statement in front of you so that you can review it with the representative.
  • Keep pen and paper handy, or some other way of taking notes, so that you can have a record of what went on during the call.

How Do People Feel About Their Calls to Chase Customer Support?

As is usually true when it comes to large business organizations, there is a range of reports on the quality of Chase customer service. While some people are very happy with the service that they have received, others complain that Chase phone representatives are often unable to effectively resolve issues.

Some customers feel that Chase doesn't do enough to coordinate communications between the bank, the customer and third parties when trying to fraud and identity theft cases. In addition, some customers have claimed that there is a lack of follow-through on the part of Chase customer support agents. An agent might tell a customer that a situation has been resolved when, in fact, it has not been.

What Kind of Issues Can Chase Customer Support Resolve?

Chase customer service can resolve most common banking issues, including:

  • Answering questions about opening an account
  • Assisting with the application process for loans
  • Answering questions about refinancing or modifications
  • Making changes to an account or credit card type
  • Researching transactions
  • Waiving fees and addressing issues of fraud and identity theft
  • Stopping payments

What Can't Be Resolved by Phone With Chase?

Some banking issues may require you to visit a Chase branch for security reasons. For example, if two individuals have a joint account, and one of them wishes to take his or her name off the account, they must visit a Chase branch. If it is necessary for someone to notarize or witness a signature on banking papers, a visit to a branch may be necessary. In addition, cashiers checks and money orders must be purchased in-person.

What Can I Do If I Am Unhappy With My Call to Chase?

If you hang up your phone after a call with Chase and are feeling frustrated because you did not get the resolution you deserved or wanted, don't give up. You still have options and may be able to work things out with Chase over the phone or through another communication method.

First, if you did not take notes during your call, take some time and jot down what you remember from the conversation. This can be helpful if you have to escalate your case.

Next, call Chase back. Keep in mind that not all customer service professionals have the same background, training or personality. A different customer service representative may be able to provide a very different outcome.

If you were unable to resolve matters during your second call, consider using a different method of communication. Chase offers a secure messaging system through its website. This provides a greater degree of confidentiality than regular e-mail and provides you with a written record of your communications with the bank.

It is also possible to schedule an appointment at a branch with a Chase banker. This may be the best option if your situation is complex and requires face-to-face communication to get sorted out.

A final option is to contact the ombudsmen office at the Consumer Financial Protection Bureau. This is a federal agency with oversight over banking practices in the United States. Contacting the CFPB will not provide you with a quick resolution, but it is something to consider if your problem with chase proves unresolvable through other means.

Customer Number 800-935-9935 - by the Numbers

डायल करने के लिए फोन नंबर
800-935-9935
कॉल-बैक उपलब्ध है
हाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गया
हाँ
विभाग तुम बुला रहे हो
ग्राहक सेवा
कॉल सेंटर के घंटे
24 घंटे, 7 दिन
डायल करने का सबसे अच्छा समय
सुबह 9:05 बजे
एक इंसान को फोन भूलभुलैया नेविगेट
प्रेस 0, फिर 0 # जब यह आपके खाता संख्या के लिए पूछता है।
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें
24
रैंक (फोन नंबरों के बीच)
1
रैंक (कुल मिलाकर)
1
वैकल्पिक तरीके
फोन, वेब
संचार की गुणवत्ता
76%
मदद की गुणवत्ता
79%
ग्राहक वोट
3,973
अंतिम अद्यतन जानकारी
Sat May 23 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Chase's Best Toll-Free/800 Customer Phone Number

यह Chase का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण Chase एजेंट के लिए सही है। यह फ़ोन नंबर Chase का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 95,778 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 800-935-9935 कॉल का जवाब देती हैं, उनमें Card Issue, Dispute a Charge, Account Access, Get Banking Help, Report Fraud और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Chase कॉल सेंटर जिसे आप कॉल करते हैं उसमें Philippines, India से कर्मचारी हैं और ग्राहकों के अनुसार 24 hours, 7 days खुला है। कुल मिलाकर, Chase के पास 5 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि Chase प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting Chase - by phone or otherwise

जबकि 800-935-9935 Chase का सर्वश्रेष्ठ टोल-फ्री नंबर है, उनके संपर्क में आने के कुल 6 तरीके हैं। अन्य Chase ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके मोबाइल बैंकिंग विभाग के लिए उनके 877-242-7372 फोन नंबर पर कॉल करना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प Customer Service के लिए Online Help के माध्यम से है। यदि आपको लगता है कि यह जानकारी गलत है या Chase से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Chase.

What is GetHuman's Relationship to Chase?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Chase. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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