Virgin Mobile Phone Number

Call Virgin Mobile customer service faster with GetHuman

888-322-1122
Customer service
Current Wait: 13 मि (8m avg)
Hours: 4am-9pm PST; best time to call: 8:15am
Get to a live person fastest: प्रेस 3 तो 1 0

Reasons customers like you called recently

I need help unlocking a phone
I want to unlock a phone
I need the account number for **********
started service an hour ago but the automated service at ***-***-**** only took my cred...
I could not finish the steps because I did not receive your code. Lets try again.
i dialed ***-***-**** to start ** day plan. gave my credit card * and was given a ** d...
I want to view my account online.*I dont know my account number.****-***-****
I need to talk to representative
Trying to register my Virgin mobile account. The online forms don't recognize my accou...
********** phone number call history
my mobile phone keeps saying I have no network connection. Why is this?
I can not make any phone calls ************
I want to pay my last bill with virgin which is:£**.****Mr J I Bailey MobNo. ***********
*** ****** ***** **** ****** ****** **** **** ** *** *****
***** ***** ***** *****
See more recent reasons for calling

Help me with my issue

How to call Virgin Mobile

Our Editor's Notes on Virgin Mobile's Phone-Based Customer Care

Virgin Mobile is a prepaid, no-contract wireless service that operates in the United States. With over 6 million customers, the company has developed a robust customer service department to meet consumer needs.

Why do People Call Virgin Mobile Customer Support?

People call Virgin Mobile's customer support for many different reasons, including:

  • Starting new service
  • Changing or ending service
  • Purchasing and upgrading devices
  • Technical support
  • Questions about service
  • Billing and accounting questions
  • Questions about device repairs and exchanges

Tips for Calling Virgin Mobile Customer Service

While calls to most customer service call centers are straightforward, there are still a few things that you can do to make the call go more smoothly:

  • Phone-based customer service is available seven days a week from 7:00 am to 10:00 pm Central time. Callers can use Virgin Mobile's toll-free number or dial 611 from a Virgin Mobile phone.
  • Be sure to have your account number handy before calling Virgin Mobile. While the representative may be able to use caller ID to look up your account information, using a phone that is not connected to your account may keep the rep from doing so. Your latest Virgin Mobile bill will have your account number, as will your online account dashboard.
  • Be prepared to take notes during the call. While you may not need to do this, having a pen and paper handy means that you can write down the representative's name, jot down a reference number, or simply record information that might be helpful if you have to call Virgin Mobile again.

How do Customers Feel About Calls to Virgin Mobile Customer Service?

A review of online consumer websites indicates that many people are unhappy with Virgin Mobile's phone-based customer service. Primary complaints include language barriers, long wait times and incorrect information being provided by phone representatives.

Media Report

One consumer website included a story of a man who attempted to purchase a phone from Virgin Mobile as a holiday gift. While he explained the necessity of quick shipment to the company and even upgraded to next-day air delivery, the company failed to ship the phone on time.

When he tried to cancel the phone, he was assured that its shipment was indeed canceled and that he would be getting a refund. However, the refund did not arrive and after multiple calls he was told that the phone was shipped to him and that he would have to return it to receive a refund.

What Kind of Issues Can be Resolved by Virgin Mobile Phone-Based Customer Service?

Virgin Mobile call centers are capable of resolving most consumer concerns, including service starts, changes and cancelations, along with technical support and billing questions.

It should be noted, however, that while a Virgin Phone representative may be able to perform basic remote diagnostic tests on your device, repairs and exchanges will have to be coordinated by mail or visiting a retailer.

What do I do if I'm Unhappy with my Call to Virgin Mobile Customer Service?

Not all calls to Virgin Mobile are successful in solving your problem or answering your questions. If you hang up the phone feeling that you weren't able to get your point across or that the options offered to you are unsatisfactory, don't give up. Instead, get back in touch with Virgin Mobile and ask again, politely, that they address your situation.

Take some notes: Before contacting Virgin Mobile again, consider writing out what happened during the last call, as well as what your exact problem is and how you would like to see it resolved. Having this information handy can help you to better explain your situation to the next customer service representative you speak or write to.

Call back: Every Virgin Mobile phone representative is a unique person. Training, experience and personality can vary from agent to agent, which is why calling back is often a good idea. A different customer service representative may be better able to understand your concern and find a resolution for you.

Use live chat: Some issues are better presented, and resolved, in writing. Virgin Mobile's live chat option allows you to communicate directly with a customer service representative via text. One advantage of live chat is that you'll have a transcript of your conversation, something that can be useful if you have to escalate your case.

Reach out over social media: Virgin Mobile is active on multiple social media platforms. Get in touch via Twitter or Facebook.

Send an email: Virgin Mobile supports email customer service requests. Visit the Virgin Mobile page and complete their online form.

Visit a retail store: Some retailers, such as Walmart and Best Buy, sell Virgin Mobile plans and devices, although the brand does not have its own stores. A visit to a retail specialist may resolve your issue, particularly if you need to purchase a new device.

Customer Number 888-322-1122 - by the Numbers

डायल करने के लिए फोन नंबर888-322-1122
कॉल-बैक उपलब्ध हैहाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा
कॉल सेंटर के घंटे4 am-9pm पीएसटी
डायल करने का सबसे अच्छा समय8:15 बजे
एक इंसान को फोन भूलभुलैया नेविगेटप्रेस 3 तो 1 0
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें13
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफोन, ईमेल, ट्विटर, वेब, फेसबुक
संचार की गुणवत्ता89%
मदद की गुणवत्ता82%
ग्राहक वोट3,098
अंतिम अद्यतन जानकारीSun Dec 05 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Virgin Mobile's Best Toll-Free/800 Customer Phone Number

यह Virgin Mobile का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण Virgin Mobile एजेंट के लिए सही है। यह फ़ोन नंबर Virgin Mobile का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 36,396 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 888-322-1122 कॉल का जवाब देती हैं, उनमें Dispute a Charge, Lost or Broken Phone, Cancel Service, Device Support, Unlock Phone और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Virgin Mobile कॉल सेंटर जिसे आप कॉल करते हैं उसमें India, Colombia से कर्मचारी हैं और ग्राहकों के अनुसार 4am-9pm PST खुला है। कुल मिलाकर, Virgin Mobile के पास 2 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि Virgin Mobile प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting Virgin Mobile - by phone or otherwise

जबकि 888-322-1122 Virgin Mobile का सर्वोत्तम टोल-फ्री नंबर है, उनसे संपर्क करने के कुल 6 तरीके हैं। अन्य Virgin Mobile ग्राहकों के अनुसार, उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके Broadband2Go विभाग के लिए उनके 877-877-8443 फ़ोन नंबर पर कॉल करना। कॉल करने के अलावा, सहायता चाहने वाले ग्राहकों के लिए अगला पसंदीदा विकल्प 877-877-8443 के लिए Broadband2Go है। अगर आपको लगता है कि यह जानकारी गलत है या Virgin Mobile से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Virgin Mobile.

What is GetHuman's Relationship to Virgin Mobile?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Virgin Mobile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Virgin Mobile Contact Info

All Virgin Mobile contacts
Virgin Mobile फोन नंबरBEST
Virgin Mobile ईमेल समर्थन
Virgin Mobile हेल्प डेस्क
Virgin Mobile ट्विटर पर
Virgin Mobile एफबी / मैसेंजर पर
General customer information

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Broadband2Go877-877-8443

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