Uber Phone Number

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Reasons customers like you called recently

i need help with me signing up to be a driver for the company
Good Morning* Since April *,**** I have been getting ridiculous prices to ride a uber...
I want to know that on **th april Saturday is uber is available from pune to panvel...p...
I forgot my keys in the uber, white and blue lanyard with green disc
Need a price quote for travel from Brooklyn to Newark airport on Sunday
I contacted Uber yesterday at *:** PM MST from ***** W Thunderbird Rd, Sun City, Az...
Someone else used my card to ride uber. The trip does not show up on my app. The person...
I am being charged $*.***mth for Uber Pass on my American Express card. I just noticed...
Why do I need to pay money for Uber to help me to get my money back
Hello I need your help please call me on **********
I have been living in Australia and using my Australian bank card for Uber for nearly...
Can’t go online for Uber
I would like to create a account and cannot .my email is not *Being accepted**I am bei...
need to be able to get a SMS code sent to me. I get messages, but cant get it from you guys
I want to quit Uber, but they keep sending me monthly charges. I have to change my cred...
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Our Editor's Notes on Uber's Phone-Based Customer Care

Uber is a rideshare company operating in the United States and in several other countries. The company's drivers provide millions of rides per day, creating plenty of customer-service related concerns. While Uber's model does not provide phone-based customer support to most of its customers for non-urgent issues, the option does exist for its most frequent users.

Why do People Call Uber's Customer Service Department?

Uber prefers to provide customer service online and through its mobile app. As a result, most customers have limited access to telephone-based customer service.

There are two situations in which a customer can call Uber for assistance:

1. An emergency: Uber has an emergency number for drivers and riders who need to report urgent safety-related issues. Uber instructs callers to report incidents to 911 first, then contact Uber. It is important to note that this service is only for serious, urgent issues that have an impact on the safety of riders, drivers or the general public.

2. Diamond level riders: Like many companies, Uber has a loyalty program that provides rewards and perks to its customers. The program's top tier is Diamond, a level that does provide premium customer support, including access to phone-based customer service representatives.

Frequent riders who are gold or platinum level in the loyalty program do receive "priority" customer service through the mobile app, though this is not phone-based.

How do People Feel About Calling Uber Customer Support?

Because so few people have access to Uber phone-based customer support, it's difficult to gauge general opinions of the service. It should be noted that there have been media mentions of the possibility that, eventually, more Uber customers will have the option of receiving phone-based support, rather than having to rely on social media or Uber's in-app system.

As for Uber's general approach to customer service, reviews are mixed, which is not unusual for companies of this size. Many people feel that that it is easy to get caught up in an endless loop of stock responses without any real resolution to problems. Uber instructs riders to wait 24 hours for a response via the company's app, something that many people are unhappy about.

It should be noted, however, that many people find Uber's customer service to be acceptable, particularly when it comes to routine issues such as drivers who arrive late or are rude to passengers.

Uber Customer Service and the Media

Uber is a relatively new company and pioneered the rideshare business model. As a result, the company has undergone significant scrutiny by the news media, in part because of Uber's growing pains, which has led to customer service and public safety issues.

Many media reports have suggested that Uber hasn't always offered appropriate customer service, though there is some indication that this is changing.

What Kind of Issues Can Uber Customer Service Resolve?

Uber customer service, both phone-based and app-based, can address the following issues:

  • Poor service or rude behavior from drivers
  • Drivers who refuse to allow service dogs or accommodate disabled passengers
  • Concerns about drivers who abuse the cancellation system
  • Drivers who are very late to pick up passengers
  • Situations in which the amount charged for an Uber ride is excessive
  • Questions about loyalty program credits and rewards

Because Uber rides are tracked via its app, Uber is in a position to review rides and verify issues such as late pickups, inappropriately canceled rides, and driver errors. This can allow Uber's customer service representatives to resolve issues and, when appropriate, issue refunds or provide other types of compensation.

What are Issues that Uber Customer Service Can't Address?

Uber is not a law enforcement agency and cannot provide emergency services. Riders are urged to use their best judgment when dealing with drivers and to call 911 if they feel that their safety, or that of the public, is at stake.

What Can I do if Unhappy With My Uber Support Call?

If you are unhappy with Uber customer service, don't give up and don't settle for a poor or nonexistent resolution to your issue. Instead, consider the following steps:

  • After your contact with Uber customer service, take a few moments to collect yourself. Write or type out what happened during your initial contact and then do the same with your ideal resolution. Having this in front of you during future contacts can help keep your conversation on track.
  • Contact Uber again. Sometimes, a different representative has more knowledge or resources and can resolve your issue.
  • Try other ways of getting ahold of Uber. Uber has Twitter and Facebook accounts and does respond to consumer complaints via these platforms.
  • If your case seems to be at a standstill, contact the government agency that regulates rideshare services in the city from where you booked your ride. The agency may not be able to resolve individual complaints, but will keep a record of your concern and may, in the future, use this to hold Uber or other rideshare companies accountable for inaction on customer complaints.

Uber's Best Toll-Free/800 Customer Phone Number

आप Uber के फ़ोन नंबर को देखने के लिए यहां आए थे, वास्तविक समय में वर्तमान होल्ड पर रुकने का तरीका और Uber एजेंट के लिए सही पाने के लिए फ़ोन लाइनों के माध्यम से सही छोड़ने का तरीका। उस पर अच्छी खबर और बुरा है: बुरी खबर यह है कि उनके पास फोन नंबर नहीं है, लेकिन अच्छा यह है कि हम जानते हैं कि कैसे Uber किसी भी तरह से संपर्क करें और अपने मुद्दे के साथ आपकी मदद करें। पिछले 18 महीनों में, 150,390 आपके जैसे ग्राहक Uber के लिए फोन नंबर की तलाश में आए हैं और हमें यह पुष्टि करने में मदद की है कि उनके पास एक नहीं है। सामान्य कारण जो लोग Uber ग्राहक सहायता विभाग को कॉल करने का प्रयास करते हैं उनमें Dispute a Charge, Problem With the App, Problem With a Ride, Account Access, Left Something In Ride और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Uber पर कॉल करने का प्रयास करने के बजाय, हम आपको यह बताने की सलाह देते हैं कि आप क्या समस्या है और फिर संभवतः वेब के माध्यम से उनसे संपर्क करें। दुर्भाग्य से, अभी Uber के पास कोई फ़ोन नंबर नहीं है। यह हमेशा स्पष्ट नहीं होता है कि Uber प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting Uber - by phone or otherwise

जबकि Uber के पास टोल-फ्री नंबर नहीं है, उनकी सहायता टीम के साथ संपर्क करने का एक तरीका है। अन्य Uber ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, GetHuman को अपने मुद्दे के बारे में बताना और हमें आपकी मदद करने के लिए किसी को खोजने देना। कॉलिंग के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प Customer Service के लिए Online Help है। यदि आपको लगता है कि यह जानकारी गलत है या Uber से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Uber.

How GetHuman Helps If Uber Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Uber, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our HMRC Phone Number page. Or our Capital One Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Uber customers like yourself.

What is GetHuman's Relationship to Uber?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Uber. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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