Lyft Phone Number

Calling Lyft customer service faster by GetHuman

For Customer Service
BETTER: Tell us why you're calling. GetHuman walks you through to resolution with our best tools & follow-up!
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

I canceled my ride and I was wondering when do I get the money back
I was charged for a Lyft ride I never took I would like my money returned
Contacted Lyft for a ride home from Marshfield Wisconsin Hospital to Curtiss WI my c...
Haven't been refunded yet for a cancelation ride putting my account on hold they said i...
Missing item i left in the Lyft vehicule of jose
due to the current pandemic i am unable to go to the DMV to obtain my license. my licen...
I haven't used Lyft in a year, haven't applied for work (never worked for them), but ou...
I paid for my ride and they tried to take out a lot of more money out my account for th...
Hola necesito ayuda con la apicacion
Needing a refund order two rides and got charged and never showed up my. Number is...
I have two charges on my credit card and I did not use Lyft. I would like a refund. The...
Cancel my card account
I need you steal my **
Does lyft accept direct express?
I have questions about contacting
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Lyft's Phone-Based Customer Care

Lyft is a rideshare company that operates in the United States and Canada. The company has a particularly significant presence in the U.S., so it is not surprising that there are many people who try getting in touch with Lyft each and every day.

Like many Internet-native companies, Lyft offers only limited phone support, preferring to interact with riders via its app, social media accounts, or website. While it is possible to receive phone-based customer support, calls must be initiated through Lyft's app.

Why Do People Call Lyft Customer Support?

Riders call Lyft customer support for many reasons, including:

  • Driver complaints or concerns
  • Questions about credit card charges
  • Questions about the specific fare amount charged
  • Technical support
  • Questions about coverage in a specific area
  • Lost property questions
  • Lyft Pink program questions

Lyft offers a detailed website that offers information and answers to many questions. If you are frustrated about not being able to call Lyft directly, a visit to the website might be a good idea.

Best Practices for Calling Lyft Customer Support

Because Lyft does not have a phone number that you can call for customer support, you'll need to request help through their app. To do this, you'll need enter the app and answer a series of questions. While it may be possible to request a call if you have a major safety issue, Lyft support is via email only. If you do have an urgent safety issue, you may be asked to enter your cell phone number so that a member of the Lyft team can call you back.

The Lyft app also has an in-car safety feature that will connect you with ADT security professionals who can contact 911 on your behalf. This service has a silent option that signals ADT that you cannot speak. ADT will then inform local law enforcement of your car's location so that you can get help.

How Do People Feel About Their Calls to Lyft Customer Service?

Many people have expressed frustration at Lyft's failure to offer phone-based customer service and are unhappy with being primarily relegated to text and email-based support. However, some people have noted that Lyft's responses to concerns seem to come from human beings who don't simply offer scripted responses.

Media Reports

Some media reports have focused on Lyft failing to appropriately address driver safety concerns, even when a rider was potentially in danger. In one case, a driver became aggressive with a female rider who ended up having to jump out of a moving vehicle. She reported the incident to Lyft, yet was still charged for the ride.

What Kind of Issues Can Lyft Address Via Phone-Based Customer Support?

Lyft offers phone-based customer support to riders under very limited circumstances, primarily around urgent safety issues. If you are a rider in a Lyft vehicle and have reason to believe that your driver, or the driver's vehicle, presents a danger to the public, you should report the situation to 911 and then contact Lyft through its app-based help service. Request a call and explain what happened to the representative.

What Issues Can't Be Resolved Over the Phone with Lyft?

Other issues, such as customer service, complaints about drivers that aren't urgent or that affect public safety, credit card disputes or general questions must be handled via Lyft's app-based customer service.

What Do I Do if Unhappy with a Call to Lyft Customer Service?

If you end a call with Lyft customer support and still feel as though your concerns have not been resolved appropriately, there are several things that you can do to address the situation.

  • Safety situations are serious. If you feel that Lyft has not addressed your concerns and feel that an urgent issue of public safety remains, contact law enforcement in your area.
  • Try contacting Lyft again. A different representative may have more training or education and could help resolve your concern.
  • Contact Lyft through its social media platforms. A social media specialist may be more receptive and proactive. Text-based communications have the advantage of providing you with a record of your communication, which can be useful if you have to escalate your case.
  • If your city has a government agency with oversight over rideshare services, file a complaint with that agency. While agency workers may not be able to address your individual concern, enough complaints against Lyft or a Lyft driver may result in Lyft taking action to resolve the situation.
  • Try sending Lyft a letter via postal mail. While this is time-consuming and you may not receive a quick response, it may be an effective way of demonstrating that the matter concerns you and that you want to see it addressed.

Lyft's Best Toll-Free/800 Customer Phone Number

आप Lyft के फ़ोन नंबर को देखने के लिए यहां आए थे, वास्तविक समय में वर्तमान होल्ड पर रुकने का तरीका और Lyft एजेंट के लिए सही पाने के लिए फ़ोन लाइनों के माध्यम से सही छोड़ने का तरीका। उस पर अच्छी खबर और बुरा है: बुरी खबर यह है कि उनके पास फोन नंबर नहीं है, लेकिन अच्छा यह है कि हम जानते हैं कि कैसे Lyft किसी भी तरह से संपर्क करें और अपने मुद्दे के साथ आपकी मदद करें। पिछले 18 महीनों में, 564,714 आपके जैसे ग्राहक Lyft के लिए फोन नंबर की तलाश में आए हैं और हमें यह पुष्टि करने में मदद की है कि उनके पास एक नहीं है। सामान्य कारण जो लोग Lyft ग्राहक सहायता विभाग को कॉल करने का प्रयास करते हैं उनमें Problem With the App, Left Something In Ride, Dispute a Charge, Problem With a Ride, Deactivated Account और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Lyft पर कॉल करने का प्रयास करने के बजाय, हम आपको यह बताने की सलाह देते हैं कि आप क्या समस्या है और फिर संभवतः उन्हें वेब या ट्विटर के माध्यम से संपर्क करें। दुर्भाग्य से, अभी Lyft के पास कोई फ़ोन नंबर नहीं है। यह हमेशा स्पष्ट नहीं होता है कि Lyft प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting Lyft - by phone or otherwise

जबकि Lyft के पास टोल-फ्री नंबर नहीं है, उनके संपर्क में आने के कुल 3 तरीके हैं। अन्य Lyft ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, GetHuman को आपके मुद्दे के बारे में बताना और हमें आपकी मदद करने के लिए किसी को खोजने देना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प Customer Service {4} के लिए है। यदि आपको लगता है कि यह जानकारी गलत है या Lyft से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Lyft.

How GetHuman Helps If Lyft Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Lyft, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our Sony Phone Number page. Or our Optus - Faults Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Lyft customers like yourself.

What is GetHuman's Relationship to Lyft?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Lyft. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Lyft Contact Info

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!