Sirius/XM Phone Number
Calling Sirius/XM customer service faster by GetHuman
Current Wait: 24 मि (24m avg)
Hours: Mon-Sat 8am-11pm, Sun 8am-8pm EST; best time to call: 8:05am
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Get to a live person fastest: 4 दबाएं
Reasons customers like you called recently
**** thing doesn't work half the time..I want to talkto a human and I don't want to sit...
I bought a new car I want to switch my radio over
Need to switch radio on my current account purchased n*w radio
I want to switch my service from my car to smartphone *******As
Somebody called today to start service Need to change it
My account is supposed to have a note to NOT automatically update to a month to month p...
My Siri yes radio won’t work will change channels won’t have no volume screens there bu...
I have been getting charges of $**.** the last three months on my credit card for SIRIU...
I was contacted to renew service. Was assured FULL service for $*.** now you took...
I signed up to renew my service. I pay almost $**. Been a customer for years. Was assur...
The connection where the antenna plugs into the base (in my car) has been intermittent...
Installing SiriusXM in my car. Already have an account
sirius xm big update all new channels*update all satellte radio's*update takes *-* minu...
I have that app, but I can’t figure out how to get the stations on my phone. Can you help me
Please e-mail me a list of stations, especially the new ones, by number, so that I can...See more recent reasons for calling
Help me with my issue
Our Editor's Notes on Sirius/XM's Phone-Based Customer Care
Sirius XM is a popular online satellite and online radio service. As one of the oldest and most popular services of its type, it isn't surprising that it gets a lot of requests for customer service each and every day.
Why Do People Call Sirius XM Radio Customer Support?
People contact Sirius XM customer support for a range of reasons, including:
- Setting up accounts and initiating subscriptions
- Changing or canceling service plans
- Troubleshooting and technical support
- Learning about and using Sirius XM features
- Billing and account issues
- Identity theft and hacking concerns
Best Practices for Calling Sirius XM Customer Service
There are several things that you can do to help ensure that your call to to Sirius XM customer service is handled quickly and professionally:
- Call during business hours, which are Monday through Friday, 8am through 8pm Eastern Time.
- Be prepared for your call by having relevant documentation handy. This might include order confirmations, information about the device you are using to listen to Sirius XM, credit card and billing statements, screen shots documating technical issues and any previous correspondence between you and Sirius XM regarding your issue.
- If you are calling for technical support, have your device handy so that you can troubleshoot along with the agent.
- Have some way of taking notes during your call. Pen and paper work well for this purpose.
How Do Consumers Feel About Calling Sirius XM Customer Service?
Sadly, it appears that many people are unhappy with Sirius XM's customer service. They feel as though they are not listened to or that the customer service agents often fail to follow-through on their promises to address concerns. There are also complaints that Sirius XM customer service representatives are rude and there are unacceptably long wait times to speak to a live person.
One area of particular frustration is cancellation of accounts: In some cases, Sirius XM claims that an account has been cancelled, but consumers are still billed for a service that they no longer receive.
What Kind of Issues can Sirius XM Customer Service Representative Resolve?
Most common consumer issues can be resolved by customer service agents, including starting, changing, and ending plans, technical support questions, assistance with using product features and researching billing issues.
What Can't Be Resolved With a Call to Sirius XM Customer Service?
Since customers use third-party devices to access the service, it is important to realize that Sirius XM can't be held responsible for incompatibilities between the service and a device or a device problem. Technical support specialists may be able to determine whether a problem is with a device or with the radio service and may even be able to suggest a workaround if the device is the source of the issue. However, it is up to you to ensure that you are using a compatible device when streaming.
If an incompatibility is your issue, you may have to contact the customer service department for the device you are using. Be sure to let them know that you are having an issue with Sirius XM: They may already have an established protocol for dealing with this type of issue or they might be able to refer you to a product that is more compatible.
What Should You Do If You Have an Unsuccessful Call with Sirius XM?
If you get off the phone with a customer service representative and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options:
- First, review the notes that you took during your call. If you didn't take notes, jot down what you remember. You may be able to identify an area of miscommunication or misunderstanding that contributed to the failure of your call.
- Next, call back. Politely explain that this is your second call and that you would appreciate a resolution. Explain what you think went wrong during your first conversation and also describe the resolution you desire. Keep in mind that agents have different levels of education, training and experience and this new agent may be in a better position to understand and address your concerns.
- If a second call does not resolve your issue, try a different way of getting in touch. One option is live chat, which has the advantage of being open on weekends and also provides you with a transcript of your conversation. Another option is reaching out over social media.
- Sirius XM also offers an "Unresolved Issue" option on its website. You can complete a web-based form in which you can describe your concern and your attempts to work things out with Sirius XM.
- Other options include contacting your credit card company regarding Sirius XM billing issues and asking that charges be reversed or denied. If your Sirius XM subscription was ordered through your car dealership, contact the dealership and ask them for an intervention on your behalf.
Customer Number 866-635-5027 - by the Numbers
डायल करने के लिए फोन नंबर866-635-5027
कॉल-बैक उपलब्ध हैहाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा
कॉल सेंटर के घंटेसोम-शनि 8 am-11pm, सूर्य 8 am-8pm EST
डायल करने का सबसे अच्छा समयसुबह 8:05 बजे
एक इंसान को फोन भूलभुलैया नेविगेट4 दबाएं
वर्तमान प्रतीक्षा करें24
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफोन, चैट, वेब, ईमेल, ट्विटर, फेसबुक
संचार की गुणवत्ता67%
मदद की गुणवत्ता80%
अंतिम अद्यतन जानकारीSat May 15 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Sirius/XM's Best Toll-Free/800 Customer Phone Number
यह Sirius/XM का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण Sirius/XM एजेंट के लिए सही है। यह फ़ोन नंबर Sirius/XM का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 82,086 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 866-635-5027 कॉल का जवाब देती हैं, उनमें Cancel My Services, Change Services, Recover Account, Streaming or Download Trouble, Dispute a Charge और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Sirius/XM कॉल सेंटर जिसे आप कॉल करते हैं उसमें Pennsylvania, Dominican Republic, Canada, Texas, Iowa, New York से कर्मचारी हैं और ग्राहकों के अनुसार Mon-Sat 8am-11pm, Sun 8am-8pm EST खुला है। कुल मिलाकर, Sirius/XM के पास 6 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि Sirius/XM प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।
Contacting Sirius/XM - by phone or otherwise
जबकि 866-635-5027 Sirius/XM का सर्वश्रेष्ठ टोल-फ्री नंबर है, उनके संपर्क में आने के कुल 12 तरीके हैं। अन्य Sirius/XM ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके सेवाएँ रद्द करें विभाग के लिए उनके 866-635-5020 फोन नंबर पर कॉल करना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प सेवाएँ रद्द करें के लिए 866-635-5020 के माध्यम से है। यदि आपको लगता है कि यह जानकारी गलत है या Sirius/XM से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Sirius/XM.
What is GetHuman's Relationship to Sirius/XM?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sirius/XM. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.