Samsung Phone Number

Calling Samsung customer service faster by GetHuman

800-726-7864
Customer service
Current Wait: 24 मि (22m avg)
Hours: Mon-Fri 7am-9pm, Sat 9am-6pm CST; best time to call: 8:15am
Get to a live person fastest: 0 दबाएं। 0. फिर प्रत्येक प्रांप्ट पर 1 दबाएं जब तक कि आप एक प्रतिनिधि में स्थानांतरित नहीं हो जाते
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Reasons customers like you called recently

I want to speak to an agent NOW!
After a three (*) week wait, on Wednesday, October *, ****, XPO delivered my Samsung wa...
Phone is broken, cant login online, need warranty service.
I have a Samsung Tab A tablet which was working fine last night. When I tried to open i...
My Samsung galaxy buds stopped working a couple months ago, one of the earbuds is extre...
How much is the Samsung j*star **** and color blue n a new phone
I bought a tablet (Galaxy Tab S*e) from Samsung on October **th ****. My order number...
My tablet size is too big on some apps
samsung tv **n**** have Bixby Voice Assist ant Remote feacher is avalibe r not
I forgot my * digit code and I’m unable to reset my tv
Please note that I left my son’s tablet at Samsung el serag, in Cairo Egypt to change a...
Need to extend the due date to trade my old phone in to get the trade in value
cant get into my samsung acct and it has my yahoo mail locked up so i cant receive or send
Rust on the top of the washer, and specifically where there are compartments this is on...
We need help regarding EPBAX issue
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Samsung's Phone-Based Customer Care

Samsung is a major international conglomerate that is perhaps best known for its consumer electronics and appliances division. Because so many people own Samsung products, it is not surprising that the company receives a lot of customer service calls.

Why Do People Call Samsung Customer Support?

Customers call Samsung for many reasons, including:

  • Questions about products
  • Warranty support
  • Technical support
  • Ordering products
  • Assistance with Samsung Pay mobile payments
  • Facilitating returns and exchanges
  • Scheduling in-home appointments
  • Troubleshooting products

Best Practices for Calling Samsung Customer Service

Here are some tips for ensuring an effective call to Samsung's phone-based customer service:

  • Samsung's consumer electronics and appliances divisions have their own customer service phone numbers. Before calling, check to make sure you are calling the correct division.
  • Samsung provides 24/7 customer service by phone to its mobile device users. Phone-based customer service hours for other divisions (except appliances) are Monday through Friday, 8 to 12 AM, Saturday and Sunday, 9 AM to 11 PM. Customer support for appliances ends at 6 PM daily.
  • Before calling, make sure that you have any necessary documents or information handy. These include warranties, order numbers, or product serial numbers.
  • Make sure you can take notes during your call. Doing so can be helpful if you need to escalate your case or record an authorization code.
  • If you can't wait on hold before talking to a representative, try scheduling a callback at a time that works for you.

How Do People Feel About Their Calls to Samsung Customer Support?

Samsung has made accessible customer support a priority. It provides extended customer service hours, multiple ways to connect with Samsung agents and has established multiple training centers and certification programs for its customer care and technician teams.

While there are occasional stories of poor customer support, such as a failure on the part of a representative to research or follow-through on a complaint, such reports are rare.

What Kind of Issues Can Samsung Customer Support Resolve?

Samsung's customer service is considered by many to be state-of-the-art. While a phone representative can track orders, identify fraudulent use of your account, and arrange for returns and exchanges, Samsung's customer service system also allows technical support personnel to provide remote assistance via your device. This allows the agent to troubleshoot and fix problems while also teaching you more about your Samsung product.

One of the more unique aspects of Samsung's telephone customer service is its Visual Support service, which allows customers to share photos of a device or appliance with the phone representative. This makes diagnostics much easier and often results in a quicker resolution of any problems.

What Can't Be Resolved by Phone With Samsung?

While Samsung's technology allows it to make some repairs or to assist customers in fixing problems with devices and appliances, there are cases in which an item must be repaired by a trained professional. These situations will require the customer to bring or mail the item to a repair center or for a technician to make a housecall.

What Can I Do If I Am Unhappy With My Call to Samsung?

Sometimes, and despite your best efforts, you may find yourself hanging up the phone with Samsung customer service and feeling badly about your call. It may be that the agent you spoke to wasn't knowledgable or responsive, or it may be clear that your complaint or concern was not resolved.

Don't give up. There are still options available to you.

  • If you didn't take notes during your call, take a few minutes to write down what transpired. This information can be useful as you try to explain your situation to another representative, particularly if you have to escalate your case.
  • Call back. Customer service representatives vary in personality, training and experience. The next person you speak to may be able to understand your issue and get it resolved.
  • Try another way of getting in touch. Samsung offers a live chat option that can have advantages over phone communication, as you'll have access to a written record of your conversation. Other options include Samsung's community forums and its social media accounts.
  • Samsung has authorized repair centers around the country. Make an appointment at one of these centers: You may be able to get a technical issue resolved. It is also possible to arrange for a visit from a Samsung technician, who might be able to identify problems or show you how to use your device effectively.

Customer Number 800-726-7864 - by the Numbers

डायल करने के लिए फोन नंबर800-726-7864
कॉल-बैक उपलब्ध हैहाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा
कॉल सेंटर के घंटेसोम-शुक्र 7 am-9pm, Sat 9 am-6pm CST
डायल करने का सबसे अच्छा समय8:15 बजे
एक इंसान को फोन भूलभुलैया नेविगेट0 दबाएं। 0. फिर प्रत्येक प्रांप्ट पर 1 दबाएं जब तक कि आप एक प्रतिनिधि में स्थानांतरित नहीं हो जाते
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें24
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफोन, चैट, ईमेल, वेब
संचार की गुणवत्ता89%
मदद की गुणवत्ता64%
ग्राहक वोट4,088
अंतिम अद्यतन जानकारीFri Oct 16 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Samsung's Best Toll-Free/800 Customer Phone Number

यह Samsung का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण Samsung एजेंट के लिए सही है। यह फ़ोन नंबर Samsung का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 82,302 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 800-726-7864 कॉल का जवाब देती हैं, उनमें Repair Request, Track an Order, Device Support, Refund a Charge, Account Access और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Samsung कॉल सेंटर जिसे आप कॉल करते हैं उसमें California, South Carolina, Vietnam, India, North Carolina, Canada से कर्मचारी हैं और ग्राहकों के अनुसार Mon-Fri 7am-9pm, Sat 9am-6pm CST खुला है। कुल मिलाकर, Samsung के पास 4 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि Samsung प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting Samsung - by phone or otherwise

जबकि 800-726-7864 Samsung का सर्वश्रेष्ठ टोल-फ्री नंबर है, उनके संपर्क में आने के कुल 7 तरीके हैं। अन्य Samsung ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके तकनीकी सहायता विभाग के लिए उनके 888-987-4357 फोन नंबर पर कॉल करना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प तकनीकी सहायता के लिए 888-987-4357 के माध्यम से है। यदि आपको लगता है कि यह जानकारी गलत है या Samsung से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Samsung.

What is GetHuman's Relationship to Samsung?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Samsung. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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