OnStar Phone Number

Calling OnStar customer service faster by GetHuman

888-466-7827
Customer service
Current Wait: 17 मि (10m avg)
Hours: 24 hours, 7 days; best time to call: 1:30pm
Get to a live person fastest: 1 दबाएँ, फिर 0
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Reasons customers like you called recently

Not getting the diagnostic report on my vehicle anymore
Questions about on star sales and services. Had on vehicle ** years but never used. A f...
I was automatically billed for another month and I would like to cancel it and get a refund
I need to unlock my car
Need to cancell onstar. Do not drive vechile.
I need to activate my onstar account. I have one but the website is not working
I have a **** Saturn Vue, that I love. Now that Onstar is ending, is there a way to use...
My account * is ***-***-***. !y name is Sharon Young. I had a **** tra x VIN *GNCJKSB...
Locked keys inside of car
Can my navigation system in my **** CTS work without On star?
cancel my subscription
I would like to cancel my subscription.
Cancel my all of my onstar and connected services Immediately I no longer own the car
I like to get hand free calling for $**.** a month.starting next month on the *rd of Oc...
Someone needs to ASAP call me ***-***-******I am frustrated and tired getting ready to...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on OnStar's Phone-Based Customer Care

OnStar is an automobile service that provides security, roadside assistance, diagnostics and communications to drivers. With customers around the world, it is not surprising that OnStar's customer service department receives a high volume of calls every day.

Why Do People Call OnStar Customer Support?

People call OnStar customer support for a range of reasons, including:

  • Starting, changing or canceling service
  • Product questions
  • Warranty claims
  • Troubleshooting assistance
  • Help with product set-up and operation
  • Billing issues

Best Practices for Calling OnStar Customer Service

Before calling OnStar, make sure that you are using the right number. OnStar offers both a standard toll-free customer service number as well as a TTY number for deaf and hearing-impaired customers.

Have relevant documentation on hand before calling. This might include your subscription agreement, billing statements, as well as your car make and model. It's also wise to have pen and paper handy for note-taking during your call.

How Do People Feel About Their Calls to OnStar Customer Support?

OnStar has been around for a while so it is not surprising that you can find a range of opinions about its service online and in the news media. Since OnStar provides a service as its product, it is sometimes difficult to distinguish between OnStar's customer support abilities and the OnStar service itself.

Some of the more significant complaints involve misunderstandings when it comes to billing and subscription issues. Some people feel that customer service representatives are too aggressive in trying to get callers to upgrade their plans. Others state that OnStar does not process cancellations in a timely manner.

What Kind of Issues Can OnStar Customer Support Resolve?

OnStar customer support can resolve many issues by phone, including answering questions about the service, assisting with subscription purchases and changes, and providing technical support.

What Can't Be Resolved by Phone With OnStar?

OnStar is a service, so its representatives can handle most issues over the phone. If there is a problem with your car or your call button, an OnStar agent may be able to troubleshoot the issue but you will need to work with your dealer or mechanic to make repairs.

What Can I Do If I Am Unhappy With My Call to OnStar?

If you get off the phone with OnStar and feel as though your issue was not resolved, don't give up. There are still options.

First, look over the notes that you took during your conversation. If you didn't take notes, spend a few minutes jotting down or typing out what happened during the call. Understanding where things went wrong during your initial conversation can help you get things back on track.

Next, call OnStar again. The next representative to whom you speak may have more experience or training. He or she may be able to resolve your issue for you.

If you are still unable to resolve issues with OnStar by phone, you may have some additional options. You could open a support case through OnStar's website if you are already a subscriber. Another option is to reach out via one of OnStar's social media platforms. A third option is to send a letter via postal mail. While this is a slow option, it may be effective as the person who reviews your letter may be in a position to give your letter a considered review.

Another option is to talk to your car dealership if it sold you the vehicle with OnStar installed. The manager may be willing to advocate for you with OnStar or to address technical problems in-house so that you don't have to go back and forth with OnStar customer support.

Customer Number 888-466-7827 - by the Numbers

डायल करने के लिए फोन नंबर888-466-7827
कॉल-बैक उपलब्ध हैहाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा
कॉल सेंटर के घंटे24 घंटे, 7 दिन
डायल करने का सबसे अच्छा समयदोपहर 1:30 बजे
एक इंसान को फोन भूलभुलैया नेविगेट1 दबाएँ, फिर 0
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें17
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफोन, वेब, फेसबुक
संचार की गुणवत्ता89%
मदद की गुणवत्ता84%
ग्राहक वोट6,094
अंतिम अद्यतन जानकारीTue Oct 27 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

OnStar's Best Toll-Free/800 Customer Phone Number

यह OnStar का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण OnStar एजेंट के लिए सही है। यह फ़ोन नंबर OnStar का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 46,422 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 888-466-7827 कॉल का जवाब देती हैं, उनमें Account Access, Special Assistance, Update Account Info, Cancel Account, Locked Out of Vehicle और अन्य ग्राहक सेवा मुद्दे शामिल हैं। OnStar कॉल सेंटर जिसे आप कॉल करते हैं उसमें Englewood, CO / Argentina से कर्मचारी हैं और ग्राहकों के अनुसार 24 hours, 7 days खुला है। कुल मिलाकर, OnStar के पास 1 फोन नंबर है। यह हमेशा स्पष्ट नहीं होता है कि OnStar प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting OnStar - by phone or otherwise

जबकि 888-466-7827 OnStar का सर्वश्रेष्ठ टोल-फ्री नंबर है, उनके संपर्क में आने के कुल 3 तरीके हैं। अन्य OnStar ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, GetHuman को अपने मुद्दे के बारे में बताना और हमें आपकी मदद करने के लिए किसी को ढूंढने देना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प Customer Service के लिए Online Help है। यदि आपको लगता है कि यह जानकारी गलत है या OnStar से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for OnStar.

What is GetHuman's Relationship to OnStar?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like OnStar. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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