Mercari Phone Number

Calling Mercari customer service faster by GetHuman

888-325-2168
Customer service
Current Wait: 23 मि (15m avg)
Hours: Mon-Fri 9am-5pm PST; best time to call: 9am
Get to a live person fastest: उपरोक्त Mercari नंबर पर कॉल करना एक वास्तविक मानव के लिए सही होना चाहिए
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

Trying to create account when I enter my phone number it tells me something went wrong
My account was randomly banned and I need to fix it. I need my account back because I h...
The seller accepted my offer for a pair of Jordan’s shoes on October **th. They shipped...
Fraudulent charge for something I didn’t order! Please remove the charge ASAP.
I have a prepaid phone, apparently someone used my current number for this app*site.. B...
my account was hacked someone put their debit card information in there and transferred...
I have given the seller more time to order the cord for the printer, I checked back tod...
I sold a **** Nickel to someone who took pictures of an obviously different coin than t...
Someone purchased three separate items. Each item was charged shipping. The customer w...
On my site you have marked on most of my artwork that they are sold, they are not sold...
I just want to close my Mercari Seller's account. I have been trying for two hours just...
I want to sell something.*So, how and where can I provide my account bank information t...
My account was hacked and someone took my money off of it
Hola soy marisela guevara estoy inscrita para vender . me quiero comunicar con alguien...
I’m in Canada but live in the US. I’m trying to buy something. Why can’t I do it from here?
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Mercari's Phone-Based Customer Care

Mercari is a Japan-based online marketplace that connects buyers and sellers of goods. Mercari began operating in the United States in 2014 and is particularly well-regarded for its e-commerce mobile app. As an established marketplace, it isn't surprising that Mercari gets lots of requests for customer service.

Due to the current global health situation, Mercari has placed restrictions on the types of customer service available. Phone-based customer service is only available regarding unauthorized financial transactions that take place via the Mercari platform. Users of Mercari can submit a support request via the platform. Full customer service support, including live chat, might be restored at a later date.

Why Do People Call Mercari Customer Support?

People call Mercari customer support for a range of reasons, including:

  • Technical support
  • Help understanding Mercari policies and operations
  • Assistance with orders placed or fulfilled
  • Billing inquiries
  • Reporting fraud
  • Addressing disputes between buyers and sellers

Best Practices for Contacting Mercari Customer Service

There are several things that you can do to help ensure that your communications with Mercari customer service are handled quickly and effectively:

  • Before contacting Mercari customer support, collect any documentation or information related to your case. This may include screen shots, billing statements, communications about your transaction, error messages, or financial information, such as your credit or debit card number.
  • In your communications, completely and carefully explain your circumstances, the facts of your case and what you'd like Mercari to do for you.
  • Respond to requests for more information from Mercari promptly.
  • If you are having a phone conversation with Mercari, have some way of taking notes during the call. These can come in handy if you have to escalate your case.

How do Consumers Feel About Calling Mercari Customer Service?

Customers and merchants seem to be reasonably happy by the level of customer service provided by Mercari. There does not appear to be a pattern of negative reports about the level of service offered. There have been some remarks about Mercari's escalation team needing more empowerment for resolving serious conflicts, but there appears to be a general high level of satisfaction with the service as currently provided.

What Kind of Issues can a Mercari Customer Service Representative Resolve?

Mercari customer service agents can resolve a range of typical issues, including answering questions about the site, its operations and its policies, providing troubleshooting and technical support and assisting with conflicts between merchants and customers. In addition, a Mercari customer service representative can research and help resolve billing issues.

What Can't Be Resolved by Contacting Mercari Customer Service?

A Mercari customer service representative has limited abilities when it comes to addressing the behavior of third-party merchants that use the marketplace. While Mercari might be able to help pursue a fraud case or mediate a dispute, there is always a risk of an item purchased being fraudulent or a merchant being dishonest.

The same holds true for merchants who are trying to deal with customers who act in bad faith. A Mercari customer service representative may be able to provide guidance, but ultimately can't force a customer to take a specific action or to behave better.

What Should You Do If You Have an Unsuccessful Call with Mercari?

If your communication with Mercari does not end in an acceptable resolution, don't give up. You may still have options.

First, review your communications with Mercari or any notes you took during a call. You may be able to identify areas of confusion or misunderstanding.

Next, contact Mercari again. Request a second review of your case. The next agent you contact may have more experience or better training and may be in a better position to resolve your issue.

If a second communication does not work, try using a different way of getting in touch with Mercari. While that is generally not possible when the company is under restrictions and is offering limited support, it may be possible to do so as business operations return to normal.

Customer Number 888-325-2168 - by the Numbers

डायल करने के लिए फोन नंबर888-325-2168
कॉल-बैक उपलब्ध हैनहीं
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा
कॉल सेंटर के घंटेसोम-शुक्र 9 am-5pm PST
डायल करने का सबसे अच्छा समय9:00
एक इंसान को फोन भूलभुलैया नेविगेटमानव को प्रत्यक्ष
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें23
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफोन, वेब, ईमेल, ट्विटर, फेसबुक
संचार की गुणवत्ता62%
मदद की गुणवत्ता61%
ग्राहक वोट7,117
अंतिम अद्यतन जानकारीSat Oct 17 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Mercari's Best Toll-Free/800 Customer Phone Number

यह Mercari का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण Mercari एजेंट के लिए सही है। यह फ़ोन नंबर Mercari का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 51,558 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 888-325-2168 कॉल का जवाब देती हैं, उनमें Trouble Receiving a Payment, Missing Order, Refund an Order, Can't Contact Seller, Damaged or Missing Item और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Mercari कॉल सेंटर जिसे आप कॉल करते हैं उसमें Tampa, FL / Dominican Republic से कर्मचारी हैं और ग्राहकों के अनुसार Mon-Fri 9am-5pm PST खुला है। कुल मिलाकर, Mercari के पास 1 फोन नंबर है। यह हमेशा स्पष्ट नहीं होता है कि Mercari प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting Mercari - by phone or otherwise

जबकि 888-325-2168 Mercari का सर्वश्रेष्ठ टोल-फ्री नंबर है, उनके संपर्क में आने के कुल 5 तरीके हैं। अन्य Mercari ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, GetHuman को अपने मुद्दे के बारे में बताना और हमें आपकी मदद करने के लिए किसी को ढूंढने देना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प Customer Service के लिए Online Help है। यदि आपको लगता है कि यह जानकारी गलत है या Mercari से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Mercari.

What is GetHuman's Relationship to Mercari?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Mercari. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our GameStop Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Virgin Mobile Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like GameStop or Virgin Mobile. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Mercari Contact Info

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!