I have received a text message on my mobile phone requesting a payment. I have never ha...

GetHuman2986724's customer service issue with American Express from May 2019

Help with my American Express issue
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Full card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
The issue in GetHuman2986724's own words
I have received a text message on my mobile phone requesting a payment. I have never had an Amex account or card. I am concerned that someone has opened an account using my ID
GetHuman2986724 did not yet indicate what American Express should do to make this right.
I have an issue with American Express too
How GetHuman2986724 fixed the problem
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
यह ईमेल पता मान्य नहीं है

American Express

Customer service issue
Reported by GetHuman2986724
May 27th, 2019 - 5 mons ago
I have an issue with American Express too
Not resolved
Seen by 8 customers so far
Similar issue to 1910 others
0 customers following this
Timeline
GetHuman2986724 started working on this issue
May 27th 8:54am
GetHuman2986724 indicated the issue is not fixed yet.
May 27th 3:11pm
GetHuman2986724 indicated the issue is not fixed yet.
May 28th 12:01pm
GetHuman2986724 indicated the issue is not fixed yet.
May 28th 12:07pm
GetHuman2986724 indicated the issue is not fixed yet.
May 28th 12:07pm
GetHuman2986724 indicated the issue is not fixed yet.
May 30th 5:44pm