Time Warner Phone Number

Calling Time Warner customer service faster by GetHuman

800-892-2253
Customer service
Current Wait: 134 मि (89m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:05am
Get to a live person fastest: संकेतों की परवाह किए बिना 0 दबाए रखें

Reasons customers like you called recently

Modem completely stopped working
I want to order a video on demand, but it's not happening, can you help me place an order?
Need to have may service line physically checked for damage
WiFi password is not working. Nor are televisions.
internet connection cutting off quit often
Returned from trip none of my three phones are working. Have been away for three months.
My name is George Vattamattam, live in Sarasota, Florida and I don't have a spectrum TV...
We called “Melissa” in Orlando Fla. Yesterday to change our outgoing message because t...
Are security got compromised and I want you reset and verify the router here at the hou...
I need to disconnect my TV service and i want to keep my internet
Hello. I cancelled service over a year ago but accidentally made an online payment in...
My telephone doesn't work anymore.. What is wrong? No dial tone, no anything.
I can't use google chrome anymore.
slow internet unhappy
I got a collection letter from an agency named ERC. I checked my account online, and i...
See more recent reasons for calling

Help me with my issue

How to call Time Warner

Our Editor's Notes on Time Warner's Phone-Based Customer Care

Time Warner (Spectrum), also known as Charter Spectrum, is a wireless, cable television and Internet service provider. With customers in 41 states, Time Warner (Spectrum) operates a busy customer service department.

Why do Consumers Call Time Warner (Spectrum) Customer Service?

While there are plenty of online customer service options, many people still prefer to ask questions, manage service and resolve problems over the phone. Here are some common reasons why people call Time Warner (Spectrum) customer care:

  • Starting new service
  • Changing or canceling service
  • Technical support questions
  • Upgrading devices or adding new devices to a plan
  • Billing questions and issues
  • Transferring service to a new residence
  • Scheduling and rescheduling installation and service calls

When to Call

Time Warner (Spectrum) offers support from its U.S. call centers 24 hours per day, seven days per week.

Best Way Use Time Warner (Spectrum) Phone Customer Service

Here are some tips for effectively using the Time Warner (Spectrum) customer service phone system:

  • Calls are answered by a voice-activated system, but you can hit *99 and use a touch-tone system instead if you wish.
  • Time Warner (Spectrum) offers a dedicated line for people who are relocating and need to transfer service to their new home. If you are moving, use this line to find out whether you can take your service with you.
  • Make sure you have the information necessary to help the customer representative find your account. You'll need your account number (which should be on your bill. You can also find your account number online via the Time Warner (Spectrum) website.
  • Have a pen and paper handy so that you can take notes during your call.

How do People Feel About Calls to Time Warner (Spectrum) Customer Service?

As you might expect, customers express a range of opinions about the quality of Time Warner (Spectrum) phone-based customer service. While some people feel

One area of particular frustration is the company's billing practices. Many people feel that their bills are too high and often make good faith attempts to negotiate a better deal with customer service representatives.

Unfortunately, there are reports of Time Warner (Spectrum) not making the necessary changes to a customer's account after verbally agreeing to a lower price or additional services. This may indicate that the company's customer service systems are not recording verbal agreements between customers and representatives correctly.

Media Cases

In one case, a woman who is disabled became very upset at the way she was treated by Time Warner (Spectrum) when it came to negotiating her bill. She wanted a specific package at an advertised price but was constantly told by representatives that she would have to pay twice the advertised amount.

After contacting company executives, the customer was able to negotiate the price she wanted on the advertised service package.

What Can Be Accomplished Via Time Warner (Spectrum) Phone-Based Customer Service?

Most customer issues can be addressed in a phone call to Time Warner (Spectrum) customer service. These issues include service starts, transfers, changes and cancelation. They also include billing issues and technical support.

What Can't be Handled Over the Phone?

Repairs and replacement of devices and equipment must be dealt with by either shipping or bringing the items to a repair center. However, customer care representatives can provide instructions on how to ship items or tell callers where they can bring an item for service.

What Can I do if my Call to Time Warner (Spectrum) is Unsuccessful?

There are situations in which your best efforts at communicating effectively with a telephone customer service representative fails. While this is frustrating, there are often things that you can do to address the situation and get a resolution to your concern or complaint.

Call again: Problems with customer service representatives can be the result of inexperience, poor training or a simple personality clash. Call again and speak to a different representative in hopes of getting a different outcome.

Try live chat: Time Warner (Spectrum) offers a live chat option via its website. If you are the kind of person who communicates better in writing than over the phone, live chat may be a good option for you. This method also provides you with a written record of your conversation.

Reach out over social media: Contacting Time Warner (Spectrum) via its social media accounts is another option. As with live chat, you'll have a record of what the representative has told you, which is important if you have to escalate your case.

Visit a retail store: Visiting a Time Warner (Spectrum) retail store allows you to talk to an associate in person. This can be an excellent approach if you are having problems with equipment or a device, as the associate can inspect it on the spot. You may also find that it is easier to work out your issues face-to-face.

Customer Number 800-892-2253 - by the Numbers

डायल करने के लिए फोन नंबर800-892-2253
कॉल-बैक उपलब्ध हैहाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा
कॉल सेंटर के घंटेसोम-शुक्र 9 am-5pm ईएसटी
डायल करने का सबसे अच्छा समयसुबह 9:05 बजे
एक इंसान को फोन भूलभुलैया नेविगेटसंकेतों की परवाह किए बिना 0 दबाए रखें
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें134
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफोन, चैट, ईमेल, फेसबुक, वेब, ट्विटर
संचार की गुणवत्ता73%
मदद की गुणवत्ता76%
ग्राहक वोट3,128
अंतिम अद्यतन जानकारीSun Oct 25 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Time Warner's Best Toll-Free/800 Customer Phone Number

यह Time Warner का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण Time Warner एजेंट के लिए सही है। यह फ़ोन नंबर Time Warner का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 35,976 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 800-892-2253 कॉल का जवाब देती हैं, उनमें Lower my bill, Technical Support, Upgrade Account, Cancel Service, Account Access और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Time Warner कॉल सेंटर जिसे आप कॉल करते हैं उसमें California, Texas से कर्मचारी हैं और ग्राहकों के अनुसार Mon-Fri 9am-5pm EST खुला है। कुल मिलाकर, Time Warner के पास 10 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि Time Warner प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting Time Warner - by phone or otherwise

जबकि 800-892-2253 Time Warner का सर्वश्रेष्ठ टोल-फ्री नंबर है, उनके संपर्क में आने के कुल 18 तरीके हैं। अन्य Time Warner ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके नए ग्राहकों विभाग के लिए उनके 888-615-0301 फोन नंबर पर कॉल करना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प नए ग्राहकों के लिए 888-615-0301 के माध्यम से है। यदि आपको लगता है कि यह जानकारी गलत है या Time Warner से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Time Warner.

What is GetHuman's Relationship to Time Warner?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Time Warner. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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