The Social Security Administration is a federal agency that administers several social insurance programs, including disability, retirement and survivors benefits. As an agency that serves millions of people, it is not surprising that it receives a lot of customer service calls every day.
People call Social Security for a range of reasons, including:
You can call Social Security 24 hours per day to use its automated phone system. The system provides informational recordings and allows you to perform some business functions, such as requesting forms or checking on the status of a claim.
If you need to speak to a live operator, representatives are available Monday through Friday from 7 am to 7 pm. TTY services are also available during this time. The Social Security Administration advises callers that wait times are shorter after Tuesdays.
Before calling Social Security, make sure you have your Social Security number in front of you, as well as any correspondence between you and the agency. You should also have pen and paper handy so that you can take notes during your call.
Everyone should be aware that scammers often pose as Social Security representatives as a way of stealing identities or money. If you need to call Social Security, check the phone number provided on SSA.gov.
Do not rely on a number provided to you in an email or by someone who calls you. You should also be aware that the Social Security Administration has stated that it sends letters to people if there is an issue with their Social Security number, contributions or benefits and will never threaten people over the phone or demand immediate payment in the form of gift cards or wire transfers.
Over the past decade, The Social Security Administration closed many of its field offices, which resulted in an increased number of calls to Social Security customer support. This, in turn, led to long wait times to speak to customer service representatives.
Media reports indicate that many Social Security call centers were plagued by low employee morale and high turnover. It should be noted, however, that Social Security Administration leadership has publicly committed to improved customer service.
Social Security customer service representatives can answer a wide range of questions regarding Social Security programs as well as some questions about your account, benefits and claim status. The representative can also guide you toward the forms that you will need to initiate processes that can't be completed over the phone.
Some highly sensitive issues, such as requesting a new Social Security number due to domestic violence or identity theft, cannot be handled over the phone. Similarly, while a customer service representative can advise you on replacing a Social Security card, you will have to make your request in person or through the mail.
If you get off the phone with Social Security and feel as though your question was not answered properly or that your issue was not resolved, don't give up. You have options available to you.
First, review the notes you took during your call. Did you fail to provide some information to the agent? Did the agent contradict him or herself or official Social Security policy? Identifying any issues with your conversation can be helpful if you need to call back or escalate your case.
Next, call back. While doing so can be frustrating, there is a chance that the next person you speak to will have more education or experience and may be better able to resolve your issue.
If a second call doesn't provide you with the outcome you desire, get in touch with your nearest field office and make an appointment to meet in person with a Social Security Administration employee.
यह Social Security का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण Social Security एजेंट के लिए सही है। यह फ़ोन नंबर Social Security का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 212,472 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 800-772-1213 कॉल का जवाब देती हैं, उनमें Report Fraud, Missing Payment, Question About Benefits, Update Account Info, Can't Login और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Social Security कॉल सेंटर जिसे आप कॉल करते हैं उसमें Illinois, Massachusetts, New Mexico से कर्मचारी हैं और ग्राहकों के अनुसार Mon-Fri 7am-7pm EST खुला है। कुल मिलाकर, Social Security के पास 3 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि Social Security प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।
जबकि 800-772-1213 Social Security का सर्वोत्तम टोल-फ्री नंबर है, उनसे संपर्क करने के कुल 4 तरीके हैं। अन्य Social Security ग्राहकों के अनुसार, उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके धोखाधड़ी का पता लगाना विभाग के लिए उनके 800-269-0271 फ़ोन नंबर पर कॉल करना। कॉल करने के अलावा, सहायता चाहने वाले ग्राहकों के लिए अगला पसंदीदा विकल्प 800-269-0271 के लिए धोखाधड़ी का पता लगाना है। अगर आपको लगता है कि यह जानकारी गलत है या Social Security से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Social Security.
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