Simple Mobile Phone Number

Calling Simple Mobile customer service faster by GetHuman

800-876-5753
Customer service
Current Wait: 15 मि (6m avg)
Hours: Mon-Sun 8am-11pm EST; best time to call: 8:15am
Get to a live person fastest: 1 दबाएँ, फिर 5 फिर 5 फिर 6 तब 2 तब 2

Reasons customers like you called recently

I got the wrong card and I’m trying to get a refund
Hello my name is GABA Folly Napo, i use simple mobile, but right now i'm in deployemnt...
My voicemail is Spanish language.i want to change it to English. Thanks
I need help resetting my username and my password to my Simple account
I purchased an iPhone * from simple mobile. I was told that the phone was unlocked and...
I grabbed the wrong re up card I don’t have a simple mobile I have cricket wireless C...
I would like to Speak to Customer service about paying* Maintaining My bill!
Just had my number transferred to a new Sim card and it still hasn’t activated or show...
Can’t get access to my account somebody has hack my account can’t get pass username or...
My phone was stolen and I need to temporarily stop the service on my other line ***-****-***
I can't access my app as usual which usually shows me my balance, history & information...
I pay for data but I cant use it it will take ** minutes to load a webpage how do I fi...
When do my change of plan take effect?*I see my payment was debited from my account but...
Im a victim of identity theft .. My card was stolen.... My name is Tiffany Favors...
When I started my service back up with simple mobile, which I had had before for a year...
See more recent reasons for calling

Help me with my issue

How to call Simple Mobile

Our Editor's Notes on Simple Mobile's Phone-Based Customer Care

Simple Mobile is a prepaid, no-contract mobile phone service provider that is owned by TracFone. Running on the T-Mobile network, Simple Mobile has activated over 2.5 million accounts since it opened. The company offers multiple customer care options, including the ability to resolve customer service issues by phone.

Why do People Call Simple Mobile Customer Service?

People call Simple Mobile customer service for a range of reasons, including:

  • Starting new service
  • Changing or canceling service
  • Purchasing and upgrading devices
  • Technical support
  • Questions about account issues, such as data limits
  • Questions about billing and account information

When is Simple Mobile Phone-Based Customer Service Available?

Simple Mobile offers customer support by phone from 8 am to 11:45 pm Eastern time every day of the week.

Tips for Calling Simple Mobile Customer Care

You can increase your chances of resolving your concern or getting questions answered by Simple Mobile customer care by keeping a few guidelines in mind:

  • You can call Simple Mobile customer service via its toll-free number or dialing 611 from your Simple Mobile phone.
  • Have your account number in front of you. While your representative may be able to pull up your information because your phone number is connected to your account, you may need the number for verification, particularly if you are calling from a non-Simple Mobile phone.
  • Have a pen and paper handy so that you can take notes during the call. A written record that includes the representative's name, the time and date of your call, and other details can be useful if you have to escalate your case.

How do Consumers Feel about Simple Mobile Customer Service?

As is true for most companies, particularly prepaid mobile phone service providers, there seems to be a range of opinions about Simple Mobile's phone-based customer service.

Many customers report frustration with representatives who appear to be poorly trained. In some cases, multiple calls are necessary to resolve a problem. Language barriers can also be a factor in customer dissatisfaction.

Other customers have noted that they have no problem reaching a live person when calling Simple Mobile's customer service numbers. They appreciate not having to wait on hold for long periods of time.

Media Report

A consumer website that reviews wireless plans noted that their team had difficulty getting an accurate answer regarding data usage, with one representative confirming that Simple Mobile throttles data after a certain amount of usage while another agent stated the opposite.

In addition, the representative who claimed that throttling does take place could not explain the company's policy regarding how much data has to be used before throttling takes place. The review site advised not working with the company.

What Kind of Issues Can Simple Mobile Resolve by Phone?

Simple Mobile can answer questions and help resolve concerns about a range of issues, including getting phone service started, transferring service to new devices, and investigating billing concerns.

Questions about malfunctioning devices are not always resolvable by phone. In such cases, a caller may be directed to send or bring a device to a repair center.

What Should I do if I am Unhappy with Simple Mobile Customer Service?

Sometimes customer service calls go badly. You may feel that the representative did not understand your concerns or that he or she was unable to offer a resolution. If this happens when you call Simple Mobile customer support, don't lose heart: There are options available to you.

The first thing you should do is gather the notes that you took during your call. If you didn't take notes, write down or type out what you remember from the call, including the approximate time and date of your phone contact. You should also write out why you are calling and your desired resolution. Having this information in front of you can make your call easier and keep the conversation on track.

Next, try calling Simple Mobile again. Some representatives are better trained and more experienced than others. They may be able to help you with your concerns.

If calling again doesn't work, try communicating with Simple Mobile customer service in writing. One advantage of text-based communication is that you will have a written record of your contact, which can be valuable if you have to pursue the matter further.

Live chat: Simple Mobile offers two live chat options. You can connect with a live chat agent via the Simple Mobile website or through the company's text service. Live chat operators are on duty 8 am through 11:45 pm Eastern time seven days a week.

Social media: Simple Mobile maintains accounts on Twitter and Facebook. You can reach out via these platforms and a customer service specialist will respond.

Postal mail: You can send a letter to the company's Executive Resolution Department. If you go this route, be sure to request proof of mailing and delivery so that you can show that you took this step.

Customer Number 800-876-5753 - by the Numbers

डायल करने के लिए फोन नंबर800-876-5753
कॉल-बैक उपलब्ध हैहाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा
कॉल सेंटर के घंटेसोम-सूर्य 8 am-11pm ईएसटी
डायल करने का सबसे अच्छा समय8:15 बजे
एक इंसान को फोन भूलभुलैया नेविगेट1 दबाएँ, फिर 5 फिर 5 फिर 6 तब 2 तब 2
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें15
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफोन, ईमेल, फेसबुक, वेब
संचार की गुणवत्ता54%
मदद की गुणवत्ता61%
ग्राहक वोट6,275
अंतिम अद्यतन जानकारीSun Oct 18 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Simple Mobile's Best Toll-Free/800 Customer Phone Number

यह Simple Mobile का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण Simple Mobile एजेंट के लिए सही है। यह फ़ोन नंबर Simple Mobile का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 50,952 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 800-876-5753 कॉल का जवाब देती हैं, उनमें Change Plan, Cancel Service, Lost or Stolen Phone, Payment Arrangement, Device Support और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Simple Mobile कॉल सेंटर जिसे आप कॉल करते हैं उसमें India, Philippines से कर्मचारी हैं और ग्राहकों के अनुसार Mon-Sun 8am-11pm EST खुला है। कुल मिलाकर, Simple Mobile के पास 2 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि Simple Mobile प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting Simple Mobile - by phone or otherwise

जबकि 800-876-5753 Simple Mobile का सर्वश्रेष्ठ टोल-फ्री नंबर है, उनके संपर्क में आने के कुल 6 तरीके हैं। अन्य Simple Mobile ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके कॉर्पोरेट कार्यालय विभाग के लिए उनके 877-878-7908 फोन नंबर पर कॉल करना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प कॉर्पोरेट कार्यालय के लिए 877-878-7908 के माध्यम से है। यदि आपको लगता है कि यह जानकारी गलत है या Simple Mobile से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Simple Mobile.

What is GetHuman's Relationship to Simple Mobile?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Simple Mobile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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