Metro PCS Phone Number

Calling Metro PCS customer service faster by GetHuman

888-863-8768
Customer service
Current Wait: 46 मि (21m avg)
Hours: Mon-Sat 9am-7pm EST; best time to call: 9:00am
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Reasons customers like you called recently

I suddenly lost mobile hotspot and as far as I know my plan still includes it
I want to get a metro device network unlock
Unlock a metro device
I’m lock out of my phone
I need to cancel the service for my uncle who died last week. I am the executor and pow...
My ph service...in tbe past * weeks my phone has not been able to make or recieve calls...
I have the extended warranty and my front glass broke and I can't get a hold of anybody...
I would like to know if I can receive and extension for my plan I’m really financially...
Hi. Could please tell me.i need put credit im my phone *** can o do by phone or i have...
Just need to sort to someone please.
Don't have my pin so I can't pay bill.
I cannot send or receive txt messages
I cannot send or receive txt messages, photos thru txt.
I want to use my sim card on my iphone XR but i have to Activate my sim card please help
My phone * lines are suspended due to incorrect balance of $**.** that it's saying I ow...
See more recent reasons for calling

Help me with my issue

How to call Metro PCS

Our Editor's Notes on Metro PCS's Phone-Based Customer Care

Metro PCS is a prepaid phone service, also known Metro by T-Mobile. As one of the largest and oldest prepaid mobile phone brands, it isn't surprising that Metro PCS gets a lot of requests for customer service each and every day.

Why Do People Call Metro PCS Customer Support?

People call Metro PCS Mobile Customer support for a range of reasons, including:

  • Ordering up new service
  • Making changes to existing service
  • Canceling phone service
  • Buying new devices
  • Inquiries about billing issues
  • Troubleshooting and technical support
  • Returning, upgrading, or replacing a device

Best Practices for Calling Metro PCS Customer Service

There are several things that you can do to help ensure that your call to Metro PCS customer service is handled quickly and professionally:

Make sure that you are calling the correct number. If calling from your Metro PCS phone, dial *611 for customer service or *99 to pay your bill. If you have purchased premium support for your handset, you will need to contact Assurant, the support provider, for service.

When calling, make sure you have relevant documentation handy. This may include billing statements, contracts, and communications between you and Metro PCS about your issue.

If calling for technical support with your device, try calling from a different phone or your computer so that you can troubleshoot with the customer service representative.

Have pen and paper nearby so that you can take notes during your call.

How do Consumers Feel About Calling Metro PCS Customer Service?

Online and news media sources do not report a pattern of dissatisfaction among Metro PCS users. It appears as though customers are generally satisfied with the level of customer support that they receive.

What Kind of Issues can a Metro PCS Customer Service Representative Resolve?

Issues that can be resolved by Metro PCS customer service agents include account setup, changes and cancelations, technical support, billing inquires and requests for information about the features and benefits you receive with your plan.

What Can't Be Resolved With a Call to Metro PCS Customer Service?

Metro PCS can resolve most issues, but not all. If you are having difficulties using a third-party financial product, such as a debit card, with your Metro PCS service, the customer service representative may not be able to resolve the issue.

Another common issue is an incompatibility between your device and Metro PCS service. A representative may be able to suggest a workaround but ultimately a third-party incompatibility will be your responsibility to resolve.

What Should You Do If You Have an Unsuccessful Call with Metro PCS?

If your call to Metro PCS customer service does not result in your question being answered or your issue getting resolved, don't give up. Unsuccessful calls to Metro PCS customer service happen for many reasons.

Here are some steps that you can take to help ensure that your issue is resolved:

  • Review any notes that you took during your first call. You may be able to identify areas of miscommunication or misunderstanding.
  • Call Metro PCS back. The next person you speak to may have more training or experience than the first agent you connected with. This new agent may be better able to understand and resolve your concerns.
  • If a second call doesn't work, try getting in touch another way. One option is to connect via an online support ticket or through social media. These options can also provide you with a transcript of your communications, which can be helpful as you escalate your case.
  • Visit a Metro PCS retail store. A store clerk or manager may be able to resolve your concern in the store or advocate for you with Metro PCS corporate.

Customer Number 888-863-8768 - by the Numbers

डायल करने के लिए फोन नंबर888-863-8768
कॉल-बैक उपलब्ध हैहाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा
कॉल सेंटर के घंटेसोम-शनि 9 am-7pm ईएसटी
डायल करने का सबसे अच्छा समय9:00 बजे
एक इंसान को फोन भूलभुलैया नेविगेटमानव के लिए प्रत्यक्ष
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें46
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफोन, वेब, फेसबुक, ट्विटर
संचार की गुणवत्ता72%
मदद की गुणवत्ता52%
ग्राहक वोट26,490
अंतिम अद्यतन जानकारीTue Oct 20 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Metro PCS's Best Toll-Free/800 Customer Phone Number

यह Metro PCS का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण Metro PCS एजेंट के लिए सही है। यह फ़ोन नंबर Metro PCS का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 716,676 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 888-863-8768 कॉल का जवाब देती हैं, उनमें Payment Arrangement, Device Support, Lost or Stolen Phone, Account Restricted, Transfer Service और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Metro PCS कॉल सेंटर जिसे आप कॉल करते हैं उसमें Dallas से कर्मचारी हैं और ग्राहकों के अनुसार Mon-Sat 9am-7pm EST खुला है। कुल मिलाकर, Metro PCS के पास 4 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि Metro PCS प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting Metro PCS - by phone or otherwise

जबकि 888-863-8768 Metro PCS का सर्वश्रेष्ठ टोल-फ्री नंबर है, उनके संपर्क में आने के कुल 7 तरीके हैं। अन्य Metro PCS ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके कॉर्पोरेट कार्यालय विभाग के लिए उनके 214-265-2550 फोन नंबर पर कॉल करना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प कॉर्पोरेट कार्यालय के लिए 214-265-2550 के माध्यम से है। यदि आपको लगता है कि यह जानकारी गलत है या Metro PCS से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Metro PCS.

What is GetHuman's Relationship to Metro PCS?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Metro PCS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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