Metro PCS Phone Number

Call Metro PCS customer service faster with GetHuman

888-863-8768
Customer service
Current Wait: 40 मि (18m avg)
Hours: Mon-Sat 9am-7pm EST; best time to call: 9:00am
Get to a live person fastest:
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

** hour extension is needed
My metro phone's charging port broke so I need to switch phones but I am unable to rece...
I'm under someone's plan but I want to get my own plan so I want to move over my phone...
Need someone to call me
My phone was stolen I'm on * lines everything unlimited my question is how do I switch...
This day I made a payment on my account (**********) and did not receive confirmation o...
If I don't have funds to pay my monthly bill and can only pay for * phone can I do that...
network locked on my phone
my phone has an network lock i tried the unlocking ing company but its a charge of...
I want to unlock my tablets carrier.
I called Metro yesterday so that my phones didn’t get turned off I asked for an extensi...
I would like to speak with someone in customer service about payment
Need a promise to pay for friday
I like to pay my bill
Billing issue about paying to have my phone changed over because I couldn't get it done...
See more recent reasons for calling

Help me with my issue

How to call Metro PCS

Our Editor's Notes on Metro PCS's Phone-Based Customer Care

Metro PCS is a prepaid phone service, also known Metro by T-Mobile. As one of the largest and oldest prepaid mobile phone brands, it isn't surprising that Metro PCS gets a lot of requests for customer service each and every day.

Why Do People Call Metro PCS Customer Support?

People call Metro PCS Mobile Customer support for a range of reasons, including:

  • Ordering up new service
  • Making changes to existing service
  • Canceling phone service
  • Buying new devices
  • Inquiries about billing issues
  • Troubleshooting and technical support
  • Returning, upgrading, or replacing a device

Best Practices for Calling Metro PCS Customer Service

There are several things that you can do to help ensure that your call to Metro PCS customer service is handled quickly and professionally:

Make sure that you are calling the correct number. If calling from your Metro PCS phone, dial *611 for customer service or *99 to pay your bill. If you have purchased premium support for your handset, you will need to contact Assurant, the support provider, for service.

When calling, make sure you have relevant documentation handy. This may include billing statements, contracts, and communications between you and Metro PCS about your issue.

If calling for technical support with your device, try calling from a different phone or your computer so that you can troubleshoot with the customer service representative.

Have pen and paper nearby so that you can take notes during your call.

How do Consumers Feel About Calling Metro PCS Customer Service?

Online and news media sources do not report a pattern of dissatisfaction among Metro PCS users. It appears as though customers are generally satisfied with the level of customer support that they receive.

What Kind of Issues can a Metro PCS Customer Service Representative Resolve?

Issues that can be resolved by Metro PCS customer service agents include account setup, changes and cancelations, technical support, billing inquires and requests for information about the features and benefits you receive with your plan.

What Can't Be Resolved With a Call to Metro PCS Customer Service?

Metro PCS can resolve most issues, but not all. If you are having difficulties using a third-party financial product, such as a debit card, with your Metro PCS service, the customer service representative may not be able to resolve the issue.

Another common issue is an incompatibility between your device and Metro PCS service. A representative may be able to suggest a workaround but ultimately a third-party incompatibility will be your responsibility to resolve.

What Should You Do If You Have an Unsuccessful Call with Metro PCS?

If your call to Metro PCS customer service does not result in your question being answered or your issue getting resolved, don't give up. Unsuccessful calls to Metro PCS customer service happen for many reasons.

Here are some steps that you can take to help ensure that your issue is resolved:

  • Review any notes that you took during your first call. You may be able to identify areas of miscommunication or misunderstanding.
  • Call Metro PCS back. The next person you speak to may have more training or experience than the first agent you connected with. This new agent may be better able to understand and resolve your concerns.
  • If a second call doesn't work, try getting in touch another way. One option is to connect via an online support ticket or through social media. These options can also provide you with a transcript of your communications, which can be helpful as you escalate your case.
  • Visit a Metro PCS retail store. A store clerk or manager may be able to resolve your concern in the store or advocate for you with Metro PCS corporate.

Customer Number 888-863-8768 - by the Numbers

डायल करने के लिए फोन नंबर888-863-8768
कॉल-बैक उपलब्ध हैहाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा
कॉल सेंटर के घंटेसोम-शनि 9 am-7pm ईएसटी
डायल करने का सबसे अच्छा समय9:00 बजे
एक इंसान को फोन भूलभुलैया नेविगेटमानव के लिए प्रत्यक्ष
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें40
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफोन, वेब, फेसबुक, ट्विटर
संचार की गुणवत्ता75%
मदद की गुणवत्ता55%
ग्राहक वोट26,465
अंतिम अद्यतन जानकारीMon May 16 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Metro PCS's Best Toll-Free/800 Customer Phone Number

यह Metro PCS का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण Metro PCS एजेंट के लिए सही है। यह फ़ोन नंबर Metro PCS का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 716,676 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 888-863-8768 कॉल का जवाब देती हैं, उनमें Account Restricted, Payment Arrangement, Device Support, Lost or Stolen Phone, Transfer Service और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Metro PCS कॉल सेंटर जिसे आप कॉल करते हैं उसमें Dallas से कर्मचारी हैं और ग्राहकों के अनुसार Mon-Sat 9am-7pm EST खुला है। कुल मिलाकर, Metro PCS के पास 4 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि Metro PCS प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting Metro PCS - by phone or otherwise

जबकि 888-863-8768 Metro PCS का सर्वोत्तम टोल-फ्री नंबर है, उनसे संपर्क करने के कुल 7 तरीके हैं। अन्य Metro PCS ग्राहकों के अनुसार, उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके कॉर्पोरेट कार्यालय विभाग के लिए उनके 214-265-2550 फ़ोन नंबर पर कॉल करना। कॉल करने के अलावा, सहायता चाहने वाले ग्राहकों के लिए अगला पसंदीदा विकल्प 214-265-2550 के लिए कॉर्पोरेट कार्यालय है। अगर आपको लगता है कि यह जानकारी गलत है या Metro PCS से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Metro PCS.

What is GetHuman's Relationship to Metro PCS?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Metro PCS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Metro PCS Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Metro PCS contacts
Metro PCS फोन नंबरBEST
Metro PCS हेल्प डेस्क
Metro PCS ट्विटर पर
Metro PCS एफबी / मैसेंजर पर
General customer information

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!