Kindle is a group of Amazon products that includes e-readers, tablets, apps and over 6 million e-books. As one of the most popular e-readers in the world, it isn't surprising that Kindle receives a lot of customer service calls each day.
People call Kindle customer support for a range of reasons, including:
Kindle customer service is provided by Amazon. Here are some tips for getting your Kindle questions and issues resolved quickly:
Amazon, and Amazon Kindle, has a reputation for providing quality customer service. While it is true that some people feel that the customer support provided isn't the same as it once was, many people are satisfied with the quality of assistance received.
In general, Amazon Kindle has a reputation of resolving customer issues and answering questions accurately. In addition, customers report that Kindle customer service representatives will attempt to make things right if Amazon Kindle failed in some way. Customers have received credits toward future purchases in these situations.
Kindle customer service representatives can resolve a range of issues over the phone, including researching charges, refunding erroneous purchases, and basic troubleshooting of malfunctioning devices, apps, and e-books.
If you have a Kindle device that isn't working correctly, you may have to mail it to Amazon for a replacement or repair. A customer service representative can provide you with a mailing label, but you will have to mail it yourself.
If you hang up the phone after speaking with Kindle customer service and feel as though your issue was not resolved, don't give up. You still have options.
The first thing you should do is review the notes you took during your conversation. If you don't have any notes, write down or type out what happened. This information can be very useful when you re-contact Amazon Kindle customer service.
Next, check your email for a rating request. You can indicate in the email whether or not your issue was resolved. In some cases, expressing dissatisfaction can result in your case being escalated to a customer service specialist who is better equipped to address your concerns.
If you don't get an email or your case is not escalated automatically, try calling Amazon Kindle back or requesting a callback from Amazon's website. The next customer service representative that you speak to might be more competent than the first.
In the unfortunate case that your second call doesn't go well, consider contacting Amazon another way. Amazon offers live chat and e-mail customer support. Both of these options offer the benefit of a chat transcript of your conversation with a customer service representative. This can be very helpful if you need to escalate your case further.
Amazon Kindle also has an online community forum where you can ask other users for tips and advice. These forums are monitored by Amazon staff as well, so you may be able to resolve your issue quickly by using this resource.
यह Kindle का सबसे अच्छा फ़ोन नंबर है, वास्तविक समय में होल्ड पर वर्तमान प्रतीक्षा और Kindle एजेंट तक पहुंचने के लिए सीधे उन फ़ोन लाइनों के माध्यम से जाने के लिए उपकरण। यह फ़ोन नंबर Kindle का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 16,890 आपके जैसे ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। 866-321-8851 को कॉल का जवाब देने वाली कस्टमर केयर यूनिट द्वारा संबोधित की जाने वाली सामान्य समस्याओं में Account Access, Refund a Charge, Device Support, Download Trouble, Update Account Info और अन्य ग्राहक सेवा समस्याएं शामिल हैं। पहले Kindle को कॉल करने का प्रयास करने के बजाय, पहले अपनी समस्या का वर्णन करने पर विचार करें; इससे हम फोन के माध्यम से उनसे संपर्क करने का एक इष्टतम तरीका सुझा सकते हैं। कुल मिलाकर, Kindle के पास 1 फ़ोन नंबर है। यह हमेशा स्पष्ट नहीं होता है कि Kindle प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुफ्त संसाधन में सुधार करना जारी रख सकें।
जबकि 866-321-8851 Kindle का सर्वोत्तम टोल-फ्री नंबर है, यह उनसे संपर्क करने का एकमात्र तरीका भी है। उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका यह हो सकता है कि आप गेटहुमन को अपनी समस्या के बारे में बताएं और हमें उनसे संपर्क करने का सबसे अच्छा तरीका खोजने की कोशिश करें या उस विशेष मुद्दे के लिए सहायता पाएं। कॉल करने का प्रयास करने के अलावा, आप हमें यह बताकर भी शुरू कर सकते हैं कि समस्या क्या है ताकि हम आपको संचार के सर्वोत्तम रूप या लिखित मार्गदर्शिका से मिला सकें। अगर आपको लगता है कि यह जानकारी गलत है या Kindle से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Kindle.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Kindle. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.