FedEx is one of the largest delivery companies in the world. Considered to be a pioneer in overnight delivery as well as technological innovations such as real time tracking for consumers, FedEx handles substantial call volume at its customer service centers.
People call FedEx for a number of reasons, including:
There are several things that you can do to help ensure that your call to FedEx customer service is a productive one:
Note: Like many businesses, FedEx uses an automated voice System to direct your call. If you wish to speak to a representative, simply push "0" or say "representative" when the system asks why you are calling.
Reports on FedEx phone-based customer service tend to be mixed. Some customers are very happy with the service that they have received, while others have some issues with the efficacy of FedEx's resolution process.
One type of issue that some consumers complain about is FedEx's inability to promptly and efficiently file claims for items that are damaged while in transit. Consumers claim that FedEx can be uncooperative and that it sometimes takes escalation to third-party advocates to address damage claims.
FedEx representatives can do many things to help you with shipping items and getting problems resolved. Representatives can answer your questions about shipping issues, direct you to places where you can drop off a shipment or purchase services, and provide tracking information.
In addition, a FedEx customer service agent can also open an investigation into an item that seems to have been lost during the shipping process and can also open a claim for damages.
FedEx can also arrange to have a driver come and pick up an item at your home or office.
FedEx customer service may not be able to provide much assistance if you and a third-party have a conflict over the delivery or non-delivery of a package. For example, if FedEx delivers a package that you have sent to another person or business and provides you with proof of delivery, FedEx may refuse to pay a lost package claim if the receiver says that he or she never received the item.
Sometimes, and despite your best efforts, a call to FedEx goes awry. This may be due to a communication issue between you and the representative, FedEx's policies, or some other reason. While this can be frustrating, you shouldn't give up on achieving your desired resolution. Here are some things that you can do:
यह FedEx का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण FedEx एजेंट के लिए सही है। यह फ़ोन नंबर FedEx का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 87,216 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 800-463-3339 कॉल का जवाब देती हैं, उनमें Account Access, Delivery Problem, Missing Delivery, Track a Package, Refund a Charge और अन्य ग्राहक सेवा मुद्दे शामिल हैं। FedEx कॉल सेंटर जिसे आप कॉल करते हैं उसमें Maryland, Spain, India, Philippines से कर्मचारी हैं और ग्राहकों के अनुसार 24 hours, 7 days खुला है। कुल मिलाकर, FedEx के पास 2 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि FedEx प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।
जबकि 800-463-3339 FedEx का सर्वोत्तम टोल-फ्री नंबर है, उनसे संपर्क करने के कुल 7 तरीके हैं। अन्य FedEx ग्राहकों के अनुसार, उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके बिलिंग विभाग के लिए उनके 800-622-1147 फ़ोन नंबर पर कॉल करना। कॉल करने के अलावा, सहायता चाहने वाले ग्राहकों के लिए अगला पसंदीदा विकल्प Live Chat के लिए Technical Support है। अगर आपको लगता है कि यह जानकारी गलत है या FedEx से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for FedEx.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like FedEx. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.