FedEx Phone Number

Calling FedEx customer service faster by GetHuman

800-463-3339
Customer service
Current Wait: 21 मि (6m avg)
Hours: 24 hours, 7 days; best time to call: 8:05am
Get to a live person fastest: अपने ट्रैकिंग नंबर के लिए 0 दबाएं और फिर 0 # दर्ज करें

Reasons customers like you called recently

Package mistakenly delivered to my house - I think it’s someone’s medications - please...
just want to know if i can order from amazon to a fedex pickup location even if its not...
Customer service representative, case number on vehicle blocking driveway
I need a representative for a package that was supposed to be delivered today
Why is my package rescheduled for Monday? This is an important package for me! Tracking...
I need clarification on a shipment that is already in transit. The tracking number is...
I need information on a package. It shows being delivered today but truck just passed m...
Fedex claims package, tracking number ************* was left at door on...
I need clarification on a shipment that's already in transit. Tracking number ************
I need some clarification on a shipment that's already in transit. Tracking number is...
I need to find my shipment
Package is misdirected
My shipment is needed today, but is scheduled for Monday. I believe it is in the vicini...
I want to know if I could pick up my package
Need to speak to agent about delivery
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on FedEx's Phone-Based Customer Care

FedEx is one of the largest delivery companies in the world. Considered to be a pioneer in overnight delivery as well as technological innovations such as real time tracking for consumers, FedEx handles substantial call volume at its customer service centers.

Why Do People Call FedEx Customer Support?

People call FedEx for a number of reasons, including:

  • Getting information on shipping letters and packages
  • Questions about billing and credit card charges
  • Tracking shipments and deliveries
  • Questions about policies on types of items that can and cannot be shipped
  • Opening investigations and insurance claims

Best Practices for Calling FedEx Customer Service

There are several things that you can do to help ensure that your call to FedEx customer service is a productive one:

  • Make sure you are calling the correct number for the country you are calling from. In addition, there are separate numbers for billing calls as well as freight shipments. If you are deaf or hard of hearing, FedEx offers multiple options for getting in touch via TDD and relay.
  • Have any relevant documentation and information in front of you at the time of your call. This might include tracking numbers, receipts, invoices, credit card statements, as well as the addresses of both sender and receiver.
  • You may want to take notes during your call, so have pen and paper handy.

Note: Like many businesses, FedEx uses an automated voice System to direct your call. If you wish to speak to a representative, simply push "0" or say "representative" when the system asks why you are calling.

How do Consumers Feel About Calling FedEx Customer Service?

Reports on FedEx phone-based customer service tend to be mixed. Some customers are very happy with the service that they have received, while others have some issues with the efficacy of FedEx's resolution process.

One type of issue that some consumers complain about is FedEx's inability to promptly and efficiently file claims for items that are damaged while in transit. Consumers claim that FedEx can be uncooperative and that it sometimes takes escalation to third-party advocates to address damage claims.

What Kind of Issues can FedEx Customer Service Representative Resolve?

FedEx representatives can do many things to help you with shipping items and getting problems resolved. Representatives can answer your questions about shipping issues, direct you to places where you can drop off a shipment or purchase services, and provide tracking information.

In addition, a FedEx customer service agent can also open an investigation into an item that seems to have been lost during the shipping process and can also open a claim for damages.

FedEx can also arrange to have a driver come and pick up an item at your home or office.

What Can't Be Resolved With a Call to FedEx Customer Service?

FedEx customer service may not be able to provide much assistance if you and a third-party have a conflict over the delivery or non-delivery of a package. For example, if FedEx delivers a package that you have sent to another person or business and provides you with proof of delivery, FedEx may refuse to pay a lost package claim if the receiver says that he or she never received the item.

What Should You Do If You Have an Unsuccessful Call with FedEx?

Sometimes, and despite your best efforts, a call to FedEx goes awry. This may be due to a communication issue between you and the representative, FedEx's policies, or some other reason. While this can be frustrating, you shouldn't give up on achieving your desired resolution. Here are some things that you can do:

  • Review any notes that you took during your first call. If you didn't take notes, spend a few moments recalling what took place in writing what you remember down. This can be very useful if you have to escalate your case with FedEx.
  • Call FedEx back. The next representative you speak to might be in a better position to provide assistance.
  • If phone calls don't seem to work, try a different way of getting in touch with FedEx.These methods include sending an email, sending a letter via postal mail or contacting FedEx on social media. All of these options have the advantage of providing you with a written record of your communication with FedEx.

Customer Number 800-463-3339 - by the Numbers

डायल करने के लिए फोन नंबर800-463-3339
कॉल-बैक उपलब्ध हैहाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा
कॉल सेंटर के घंटे24 घंटे, 7 दिन
डायल करने का सबसे अच्छा समयसुबह 8:05 बजे
एक इंसान को फोन भूलभुलैया नेविगेटअपने ट्रैकिंग नंबर के लिए 0 दबाएं और फिर 0 # दर्ज करें
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें21
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफोन, चैट, ईमेल, फेसबुक, ट्विटर, वेब
संचार की गुणवत्ता70%
मदद की गुणवत्ता59%
ग्राहक वोट3,025
अंतिम अद्यतन जानकारीThu Nov 19 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

FedEx's Best Toll-Free/800 Customer Phone Number

यह FedEx का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण FedEx एजेंट के लिए सही है। यह फ़ोन नंबर FedEx का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 87,216 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 800-463-3339 कॉल का जवाब देती हैं, उनमें Missing Delivery, Track a Package, Delivery Problem, Account Access, Refund a Charge और अन्य ग्राहक सेवा मुद्दे शामिल हैं। FedEx कॉल सेंटर जिसे आप कॉल करते हैं उसमें Maryland, Spain, India, Philippines से कर्मचारी हैं और ग्राहकों के अनुसार 24 hours, 7 days खुला है। कुल मिलाकर, FedEx के पास 2 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि FedEx प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting FedEx - by phone or otherwise

जबकि 800-463-3339 FedEx का सर्वश्रेष्ठ टोल-फ्री नंबर है, उनके संपर्क में आने के कुल 9 तरीके हैं। अन्य FedEx ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके बिलिंग विभाग के लिए उनके 800-622-1147 फोन नंबर पर कॉल करना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प Technical Support के लिए Live Chat के माध्यम से है। यदि आपको लगता है कि यह जानकारी गलत है या FedEx से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for FedEx.

What is GetHuman's Relationship to FedEx?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like FedEx. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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