Costco Phone Number

Calling Costco customer service faster by GetHuman

800-220-6000
Customer service
Current Wait: 18 मि (15.6154m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get to a live person fastest: प्रेस 55. ऑपरेटर के लिए 0 दबाएं।

Reasons customers like you called recently

how to sell our local restaurant gift cards in costco warehouse
Dear Costco,** I’m writing this letter to inform you of an experience we’ve had with on...
I haven’t been able to reach ANYONE to find out how to purchase a membership for my Son...
None of the phone numbers you provide got me to a human. I purchased a candle in a jar...
Question about account and refund
One box of multiple ones delivered was ruined from rain as were items inside. Would lik...
I sent some flowers (orchid plant) to someone in Colorado. Tge plant arrived damaged wi...
I am returning a GPS device for a different GPS device and I used my $** off, how to I...
Need address to New distribution center in Columbus Ohio..
Online order ***********Shipped wrong size and color. I don’t live to a Costco so how...
I am having issues with a Vizio television I bought which is just pass ** days* what is...
My orders keep getting canceled online. I want to place an order on costco.com. Can you...
I bought a television and need to know how to redeem the included warranty and hulu gif...
We love Costco. We love Sander's Dark Chocolate Salted Caramels. Item * ******** In-wa...
Hello. I made a purchase on your site. order ********* and order *********. Both orders...
See more recent reasons for calling

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Our Editor's Notes on Costco's Phone-Based Customer Care

Costco is a warehouse club that sells a range of goods and services to its members. While Costco ranks high in overall customer satisfaction, the size of this company means that it gets a lot of calls from members and potential members every day.

Why Do People Call Costco Customer Service?

People call Costco customer service for a variety of reasons, including:

  • Setting up a new membership
  • Changing or canceling a membership
  • Questions about member benefits, such as insurance, travel, or health care services
  • Technical support for electronics
  • Questions about refunds or exchanges
  • Help with online ordering
  • Complaints or requestions about the in-warehouse experience

Best Tips for Calling Costco Customer Support

Here are some tips for getting answers to questions or resolving issues with Costco quickly when you call Costco customer service:

  • Make sure you are calling the right number. Costco has different numbers for different departments and services, including membership, technical support for electronics, pharmacy and online orders.
  • Each customer service department has its own hours. Warehouse and membership customer service is available from Monday to Friday, from 6 am to 6 pm Pacific time. Saturday to Sunday, from 8 am to 5 pm Pacific.
  • If your problem or question pertains to a local warehouse, such as a lost item, poor service from an employee, or a question about business hours, call the warehouse directly.
  • Have your membership number in front of you. You'll find this on your card or on correspondence from Costco.
  • Costco has a co-branded credit card with Citibank. If you have the Costco Anywhere Visa® Card and need customer service, you'll have to contact Citibank.
  • If you are calling Costco's Concierge Services for an electronic item, Costco asks you to have the following handy along with your membership number: Item number (you can find this on your receipt, along with the purchase date), along with your item's model and serial numbers.

How Do People Feel About Their Calls to Costco Customer Service?

Costco has a strong reputation for providing excellent customer service and club members are generally happy with the support they receive from representatives. The company is particularly well-known for its robust returns policy.

Media Stories

Media reports of Costco customer service are generally positive. One slightly negative story noted a case in which a member with a history of excessive returns lost her Costco membership. The decision was made by a customer service executive, who did refund her membership fee for the year.

What Sort of Issues Can Costco Phone-Based Customer Service Resolve?

Costco customer service representatives can handle a range of issues, including membership enrollments and renewals, e-commerce issues and comments and concerns about customer satisfaction.

What Can't Easily Be Resolved Over the Phone with Costco?

There are some issues that are not easily resolved by calling Costco:

  • Individuals who sign up for a Costco membership online or over the phone must visit a local Costco store to complete their registration and obtain a membership card. Costco membership cards include a photograph of the member, so an in-store visit is a must.
  • Returns must be made at a store or by mailing the product back to Costco.
  • Costco.com offers a price adjustment service: If the price you paid on Costco.com for an item drops within 30 days of purchase, you can request an adjustment. However, adjustments can only be completed via an online form.
  • Requests for technical support may require you to bring your item into a warehouse for repair.

What Can I Do if my Call to Costco is Unsuccessful?

Calls to good companies sometimes go bad. If you get off the phone with Costco and feel as though you didn't accomplish anything, don't fret. There are options available to you.

The first thing to do is take some notes on what happened during your call. Try to remember the representative's name, and take down the date and time of your conversation. This can be very useful if you need to escalate your case.

  • Try calling Costco again. You may be able to connect with a representative who has more experience or training and who can resolve your issue.
  • Costco offers a live chat option on its website. One advantage to live chat is that you'll have a written record of your communication.
  • Costco does not offer the option of communicating via email or via social media platforms. You can, however, send a letter via postal mail. If you go this route, make sure that you send your letter with delivery confirmation. This will be useful if you don't receive a response and need to escalate your case.
  • Visit your local Costco and ask to speak to a manager. In some cases, talking to someone who is directly in front of you may be what is needed to communicate effectively and discuss your options and alternatives.

Customer Number 800-220-6000 - by the Numbers

डायल करने के लिए फोन नंबर800-220-6000
कॉल-बैक उपलब्ध हैहाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा
कॉल सेंटर के घंटे24 घंटे, 7 दिन
डायल करने का सबसे अच्छा समयदोपहर 2:30 बजे
एक इंसान को फोन भूलभुलैया नेविगेटप्रेस 55. ऑपरेटर के लिए 0 दबाएं।
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें18
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफोन, फेसबुक, ईमेल, वेब
संचार की गुणवत्ता74%
मदद की गुणवत्ता71%
ग्राहक वोट3,189
अंतिम अद्यतन जानकारीSat Nov 21 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Costco's Best Toll-Free/800 Customer Phone Number

यह Costco का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण Costco एजेंट के लिए सही है। यह फ़ोन नंबर Costco का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 58,182 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 800-220-6000 कॉल का जवाब देती हैं, उनमें Refund a Charge, Missing Order, Renew Membership, Membership Question, Store Feedback और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Costco कॉल सेंटर जिसे आप कॉल करते हैं उसमें Washington से कर्मचारी हैं और ग्राहकों के अनुसार 24 hours, 7 days खुला है। कुल मिलाकर, Costco के पास 4 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि Costco प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting Costco - by phone or otherwise

जबकि 800-220-6000 Costco का सर्वश्रेष्ठ टोल-फ्री नंबर है, उनके संपर्क में आने के कुल 7 तरीके हैं। अन्य Costco ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके Costco.com ग्राहक सेवा विभाग के लिए उनके 800-955-2292 फोन नंबर पर कॉल करना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प Costco.com ग्राहक सेवा के लिए 800-955-2292 के माध्यम से है। यदि आपको लगता है कि यह जानकारी गलत है या Costco से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Costco.

What is GetHuman's Relationship to Costco?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Costco. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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