Possible fraud call claiming to be offering a lower rate but it didnt seem like a real...

GetHuman2545902's customer service issue with Visa from March 2019

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The issue in GetHuman2545902's own words
Possible fraud call claiming to be offering a lower rate but it didnt seem like a real call.**The number they called from was ***-***-****.
GetHuman2545902 did not yet indicate what Visa should do to make this right.
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Visa

Customer service issue
Reported by GetHuman2545902
Mar 19th, 2019 - 4 mons ago
I have an issue with Visa too
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Seen by 4 customers so far
Similar issue to 208 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman2545902 started working on this issue
Mar 19th 2:11am
GetHuman2545902 shared this issue with others over email
Mar 19th 2:14am