I was call from * month to permanent unlock my t mobile device , I have been use t mobi...

GetHuman1401073's customer service issue with T-Mobile from October 2018

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The issue in GetHuman1401073's own words
I was call from * month to permanent unlock my t mobile device , I have been use t mobile for * and half year and I move to different place,but t mobile has no network,so I switch to Verizon, but I can’t able to use t mobile iPhone to verizon sim, I call to customer service several time but they were asking about my account , but it’s already close , because I am not using my t Mobile carrier , they were sending link to unlock iPhone , but I don’t use android phone and *nd thing is account , so my account is close and *rd thing is t mobile network, I don’t have over here , so should I throw my iPhone on trash or what I didn’t understand what to do
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T-Mobile

Customer service issue
Reported by GetHuman1401073
Oct 24th, 2018 - a yr ago
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Seen by 14 customers so far
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GetHuman1401073 started working on this issue
Oct 24th, 2018 1:51am