I am really disappointed of T mobile service. My prepaid account was suspended on **th...

GetHuman-nash_sha's customer service issue with T-Mobile from October 2018

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The issue in GetHuman-nash_sha's own words
I am really disappointed of T mobile service. My prepaid account was suspended on **th October around *am and I refilled the account around *.** am on the same using my debit card via online. I did not get the reception and Went to a store in North Hills and they asked me to wait for ** hours. I waited almost ** hours till today and visited the same store because I have not got any reception since Friday. It is just a waste of my money. They told me to call the customer service on *** and she was able to reconnect the reception for an hour and again this network asks me to refill the account. I am really fed up. Just waste of my time and money .
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T-Mobile

Customer service issue
Reported by GetHuman-nash_sha
Oct 15th, 2018 - a yr ago
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GetHuman-nash_sha started working on this issue
Oct 15th, 2018 1:34am