T-mobile phone gets online over local network, but not roaming

GetHuman-reciferi's Technical and Service Support issue with T-Mobile from May 2018

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If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-reciferi's own words
The problem: T-mobile phone gets online over local network, but not roaming
GetHuman-reciferi did not yet indicate what T-Mobile should do to make this right.
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T-Mobile

Technical and Service Support issue
Reported by GetHuman-reciferi
May 6th, 2018 - a yr ago
I have an issue with T-Mobile too
Not resolved
Seen by 9 customers so far
Similar issue to 7264 others
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Items needed
Account holder name
Phone number on account
Billing address
ईमेल पता
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman-reciferi started working on this issue
May 6th, 2018 12:39am
GetHuman-reciferi indicated the issue is not fixed yet.
May 6th, 2018 12:43am