My PlayStation is directly wired to the PS* with an ethernet cable and it only goes dow...

GetHuman-zacharry's customer service issue with Playstation from May 2019

Help with my Playstation issue
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The issue in GetHuman-zacharry's own words
My PlayStation is directly wired to the PS* with an ethernet cable and it only goes download speeds of *mbps to **mbps which is not playable and upload speeds of ***kbps please help with this my internet speed is supposed to be up to **mbps but has never gone that fast
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Playstation

Customer service issue
Reported by GetHuman-zacharry
May 19th, 2019 - 5 mons ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
Similar issue to 44127 others
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Timeline
GetHuman-zacharry started working on this issue
May 19th 1:33am