Somebody change my PlayStation ID and password without my knowledge
GetHuman-gotmurde's Hacked Account issue with Playstation from May 2019
Help with my Playstation issue
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What went wrong?
Waiting to see what went wrong with our suggestion for how to get Playstation help.
Before contacting them, items GetHuman-gotmurde may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-gotmurde's own words
The problem: Somebody change my PlayStation ID and password without my knowledge
GetHuman-gotmurde did not yet indicate what Playstation should do to make this right.
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