I purchased a trip with air and hotel through Orbitz. They booked the hotel in two slot...

GetHuman-mngbaba's customer service issue with Orbitz from November 2018

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The issue in GetHuman-mngbaba's own words
I purchased a trip with air and hotel through Orbitz. They booked the hotel in two slots of two days under different names. As a result the hotel will be charging us an additional $*** euros because the reservation only showed up for * person on each of those * day slots. Extremely disappointed with Orbitz for messing up my only vacation of the year. I'm a Platinum member. I can't believe they did this!!
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Orbitz

Customer service issue
Reported by GetHuman-mngbaba
Nov 22nd, 2018 - 8 mons ago
I have an issue with Orbitz too
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Timeline
GetHuman-mngbaba started working on this issue
Nov 22nd, 2018 8:08pm