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Before contacting them, items GetHuman-jcherens may need:
Ticket Number, Flight Number, Email on Account, Phone Number, Name of Account Holder, Billing and Home Address, and Date Of Birth
Top Tip from another customer
If you are having issues with refunding a purchase make through Greyhound, the best time is to call immediately. If you call within 24 hours of the booking you should be able to get a full refund.
The issue in GetHuman-jcherens's own words
Hello - I called Orbitz today to make a change to my Dec. **th flight, since my mom passed away today. I wanted a flight today - but none were available. The agent mistakenly booked me for Dec. ** instead. The Dec. ** flight booked today needs to be canceled. Alaska Flight *****Dec **-Confirmation *PYV*HK-No Updates
GetHuman-jcherens did not yet indicate what Orbitz should do to make this right.
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