We were very unhappy with the dilapidated hotel that we stayed at. The rate was...

GetHuman1404561's customer service issue with Orbitz from October 2018

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The issue in GetHuman1404561's own words
We were very unhappy with the dilapidated hotel that we stayed at. The rate was $***.** per night and the hotel had mold everywhere, bugs, stained sheets, holes in the furniture, locks on the doors were broken, furniture was filthy and people smoking pot in the hallways. We are requesting a refund for the stay. Orbitz has already contacted the hotel and they refused to refund the money.
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Orbitz

Customer service issue
Reported by GetHuman1404561
Oct 24th, 2018 - 9 mons ago
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Timeline
GetHuman1404561 started working on this issue
Oct 24th, 2018 5:25pm