When playing shows recorded on DVR it stops all of a sudden. It eventually starts again...
GetHuman-nosflow's customer service issue with Optimum from January 2019
Help with my Optimum issue
Next: our robot will wait on hold for GetHuman-nosflow to get a Optimum rep on the line!
Always use the GetHuman Phone tocall Optimum. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-nosflow's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-nosflow may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-nosflow's own words
When playing shows recorded on DVR it stops all of a sudden. It eventually starts again but misses a few seconds of the show. Do I need a new DVR?
GetHuman-nosflow did not yet indicate what Optimum should do to make this right.
I have an issue with Optimum too
How GetHuman-nosflow fixed the problem
We are waiting for GetHuman-nosflow to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.