Optimum cable show no channels. All channels are black.

GetHuman2002807's customer service issue with Optimum from January 2019

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Help with my Optimum issue
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GetHuman2002807's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (6 mons ago)
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Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman2002807's own words
The problem: Optimum cable show no channels. All channels are black.
GetHuman2002807 did not yet indicate what Optimum should do to make this right.
I have an issue with Optimum too
How GetHuman2002807 fixed the problem
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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Optimum

Customer service issue
Reported by GetHuman2002807
Jan 20th, 2019 - 6 mons ago
I have an issue with Optimum too
Not resolved
Seen by 9 customers so far
Similar issue to 4122 others
1 customer following this
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Timeline
GetHuman2002807 started working on this issue
Jan 20th 8:59pm