I need to speak to a human. Optimum has a recorded message saying they understand there...

GetHuman-bdajr's customer service issue with Optimum from January 2019

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Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-bdajr's own words
I need to speak to a human. Optimum has a recorded message saying they understand there is an issue with my set top box but then tell me to hang up. I have tried to get through via online chat and that will not get me through to them either.
GetHuman-bdajr did not yet indicate what Optimum should do to make this right.
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Optimum

Customer service issue
Reported by GetHuman-bdajr
Jan 7th, 2019 - 9 mons ago
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Seen by 9 customers so far
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Timeline
GetHuman-bdajr started working on this issue
Jan 7th 6:12pm