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GetHuman-susannur's customer service issue with Facebook from April 2019

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The issue in GetHuman-susannur's own words
Remove & permanently block Josephine Williams from my FB page ... Josephine Williams(an unknown person) showing up on all of my Facebook. Facebook would not let me block her. What do I want Facebook to do to help? Please remove her completely from my FB and block her . Thank you. April ****
Of my personal safety& security
Blocking& removing all traces of Josephine Williams from my account. I do not know anyone by this name
Tried blocking& FB would not permit me to block her. Tried removing all traces of her in various ways with no success. Thank you for your help. This is a grave concern & the main reason I have not been using FB. If it is not soon resolved I will report to the authorities due to safety concerns. Thank you for your help.
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Customer service issue
Reported by GetHuman-susannur
Apr 26th, 2019 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 452006 others
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GetHuman-susannur started working on this issue
Apr 26th 3:40am