A Josephine Williams is showing up on my Facebook account on EVERYTHING. Facebook would...

GetHuman-susannur's customer service issue with Facebook from April 2019

452003 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-susannur's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-susannur's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-susannur will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-susannur can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-susannur may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-susannur's own words
A Josephine Williams is showing up on my Facebook account on EVERYTHING. Facebook would not permit me to block her. I do NOT know anyone named Josephine Williams nor have I ever known anyone by that name.When I googled to check on this I see others have this same problem but FB did not reply. There are safety, security, & privacy issues of concern. Your timely help looking into this matter is appreciated.Thank you. Message being sent in April ****
GetHuman-susannur did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-susannur fixed the problem
We are waiting for GetHuman-susannur to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
यह ईमेल पता मान्य नहीं है
Follow this issue
See how GetHuman-susannur fixes it.
यह ईमेल पता मान्य नहीं है


Customer service issue
Reported by GetHuman-susannur
Apr 26th, 2019 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 8 customers so far
Similar issue to 452003 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-susannur started working on this issue
Apr 26th 3:37am