A Josephine Williams is showing up on my Facebook account on EVERYTHING. Facebook would...
GetHuman-susannur's customer service issue with Facebook from April 2019
Help with my Facebook issue
First: share to improve GetHuman-susannur's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-susannur's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-susannur will want to follow the link below to head to their help center. We will check on GetHuman-susannur later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-susannur may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-susannur's own words
A Josephine Williams is showing up on my Facebook account on EVERYTHING. Facebook would not permit me to block her. I do NOT know anyone named Josephine Williams nor have I ever known anyone by that name.When I googled to check on this I see others have this same problem but FB did not reply. There are safety, security, & privacy issues of concern. Your timely help looking into this matter is appreciated.Thank you. Message being sent in April ****
GetHuman-susannur did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-susannur fixed the problem
We are waiting for GetHuman-susannur to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.