I made a $*,*** payment to a closed capital one credit card account. This account was...

GetHuman-hweisige's customer service issue with Capital One from December 2018

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The issue in GetHuman-hweisige's own words
I made a $*,*** payment to a closed capital one credit card account. This account was closed several years ago but it is still in my Quicken register and I mistakenly made a payment. I would like to get this money transferred or refunded.
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Capital One

Customer service issue
Reported by GetHuman-hweisige
Dec 29th, 2018 - 10 mons ago
I have an issue with Capital One too
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Seen by 25 customers so far
Similar issue to 3868 others
1 customer following this
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Items needed
Card Number
Name of Account Holder
फ़ोन नंबर
Email on Account
Billing Address
Social Security
Timeline
GetHuman-hweisige started working on this issue
Dec 29th, 2018 4:35pm