I am a book author and my books are sold on Amazon in all * formats, eBook (published t...

GetHuman1627630's customer service issue with Amazon from November 2018

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The issue in GetHuman1627630's own words
I am a book author and my books are sold on Amazon in all * formats, eBook (published through Kindle) and hardcover and paperback published through a publishing house. The book cover is incorrect for the hardcover and paperback. Instead of the book cover it shows a woman wearing a BRA. I have called several people, one who said it was my distributor*publisher's issue. I contacted them and they said this is an Amazon issue. This is not the first time that this has happened. Also, the * versions are not linked as showing available in all * formats. I am frustrated with the lack of response from Amazon. This looks unprofessional for me as an author and needs to be fixed ASAP.
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Customer service issue
Reported by GetHuman1627630
Nov 26th, 2018 - 10 mons ago
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GetHuman1627630 started working on this issue
Nov 26th, 2018 3:34pm