Amazon Phone Number

Calling Amazon customer service faster by GetHuman

888-280-4331
Customer service
Current Wait: 2 मि (1m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
Get to a live person fastest: प्रेस या कुछ भी मत कहो या दबाओ 0

Reasons customers like you called recently

Order* ***-*******-*******, this is the order I’m referencing. When I received this or...
I need a shipping label for my return. My UPS office cannot scan the QR code. *Z*E*W...
I am a prime member and was ordering ravensburger puzzle but am getting a delivery char...
I want a refund to my card for $***.** I did not ask to be put on the amazon member. I...
AMAZON APPLICATION FORM I*
I received an order and my brother ripped the package .The product is in good condition...
Hi**Hard to believe * large companies have no idea how many are left to sell. My card w...
My son was cleaning up apps on my phone and by accident deleted my amazon account. Can...
I also have an issue with not being able to print my own return label... The closest UP...
I shipped back this item to Amazon - https:**www.amazon.com*gp*product*B**ZR*TZTP*ref*p...
I am trying to print a return label for the Rocketman BluRay disk I purchased. The ord...
ORDER * ***-*******-*********The other day, during Prime deal day, I was pressing butto...
realice cuatro pedidios diferentes por amazon , segun sus recibos era un total de...
Want name change in an address
Tate’s chocolate chip cookies box of * packages was smashed. Have picture.*UPS delivery
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Amazon's Phone-Based Customer Care

Amazon is an international e-commerce company headquartered in the United States. With hundreds of millions of customers all over the world, Amazon receives a lot of customer service calls each and every day.

Why Do People Call Amazon Customer Support?

People call Amazon customer support for a range of reasons, including:

  • Questions about the status of an order
  • Requests for refunds or exchanges
  • Help with updating account information
  • Questions about charges to debit, credit or gift cards
  • Technical support
  • Help with Prime membership or services
  • Addressing instances of identity theft or fraud
  • Help with Amazon gift cards

Best Practices for Calling Amazon Customer Service

While it is possible for customers to call Amazon customer service directly, the company prefers it if you begin your query through its online system.

  • After visiting the "Contact Us" page, you can request a callback. You'll be taken to another page in which you will be asked a series of questions regarding your concern. From there, an Amazon representative will call you to address your issue.
  • If you do decide to call Amazon directly, be aware that Amazon will send you a verification text to which you must respond before you can talk to a representative.
  • Make sure you have details about your concern in front of you before calling. If you are calling about an order, have the order number handy, along with a list of the products in that order.
  • Be prepared to take notes during the call. These can be helpful if you need to escalate your case.

How Do People Feel About Their Calls to Amazon Customer Support?

Amazon generally has a good reputation for providing quality customer service, though some people feel that service levels have become uneven in recent years. Agents usually work to identify problems, correct them and, when appropriate, provide some kind of compensation, usually in the form of a product credit.

Tip: Amazon typically sends out a request for a review of customer service calls and chats soon after a session ends. If you indicate your dissatisfaction, Amazon may reassign your case to a higher-tier representative.

What Kind of Issues Can Amazon Customer Support Resolve?

Amazon customer service can resolve many issues, including approving requests for refunds and exchanges, initiating returns, investigating charges and addressing issues of identity theft and fraud. Customer service reps can also provide technical support and assist members with using online streaming services and Kindle ebooks.

What Can't Be Resolved by Phone With Amazon?

While most issues can be resolved by phone with Amazon, there are some situations that may require a different approach:

  • An Amazon phone representative can approve a return and send you a paid shipping label that you can use to return a product. You will still, however, have to package the item and either arrange for a pickup or bring it to a depot or business that will ship it back to Amazon. In some areas, Amazon partners with other retail stores that can accept your return package.
  • In some instances, Amazon may have difficulty delivering a package directly to your home. The most common reason for this is that you and your family are away during the day and cannot sign for packages. If this is the case, you may be able to arrange to have your package delivered to an Amazon locker at a local business.
  • Amazon uses some third-party shippers to deliver packages. If your package seems to be in limbo, Amazon can attempt to intervene but does not have the same kind of control over the situation than it does over its own contracted delivery persons.
  • Third-party sellers use the Amazon platform to sell products to consumers. If you made a purchase through a third-party seller, you may experience delays as Amazon customer service will urge you to work things out with the merchant, only intervening after a specific amount of time has passed.

What Can I Do If I Am Unhappy With My Call to Amazon?

If your call to Amazon does not go well, don't give up. You may be able to achieve a resolution that works for you.

  • Check your email after your call: You may find an email from Amazon asking you about your customer service experience. Indicating your displeasure will often trigger a response from Amazon and an automatic escalation of your case.
  • If you didn't take notes during your call, jot down what you remember. These details can be useful when re-contacting Amazon.
  • Call Amazon again. A different representative may have the skills and knowledge to understand and resolve your case.
  • Try contacting Amazon via live chat. You may find it easier to communicate in writing. You'll be offered the opportunity save a copy of the chat. Do this: The record will be useful as you try to work out your problem with Amazon.

Customer Number 888-280-4331 - by the Numbers

डायल करने के लिए फोन नंबर888-280-4331
कॉल-बैक उपलब्ध हैनहीं
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा
कॉल सेंटर के घंटे24 घंटे, 7 दिन
डायल करने का सबसे अच्छा समयसुबह 8:30 बजे
एक इंसान को फोन भूलभुलैया नेविगेटप्रेस या कुछ भी मत कहो या दबाओ 0
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफोन, ईमेल, चैट, वेब, फेसबुक, ट्विटर
संचार की गुणवत्ता49%
मदद की गुणवत्ता48%
ग्राहक वोट74,383
अंतिम अद्यतन जानकारीSat Oct 17 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Amazon's Best Toll-Free/800 Customer Phone Number

यह Amazon का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण Amazon एजेंट के लिए सही है। यह फ़ोन नंबर Amazon का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 1,820,712 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 888-280-4331 कॉल का जवाब देती हैं, उनमें Return an Order, Missing Delivery, Can't Login, Refund an Order, Dispute a Charge और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Amazon कॉल सेंटर जिसे आप कॉल करते हैं उसमें Arizona, Washington, North Carolina, India से कर्मचारी हैं और ग्राहकों के अनुसार 24 hours, 7 days खुला है। कुल मिलाकर, Amazon के पास 1 फोन नंबर है। यह हमेशा स्पष्ट नहीं होता है कि Amazon प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting Amazon - by phone or otherwise

जबकि 888-280-4331 Amazon का सर्वश्रेष्ठ टोल-फ्री नंबर है, उनके संपर्क में आने के कुल 7 तरीके हैं। अन्य Amazon ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, GetHuman को अपने मुद्दे के बारे में बताना और हमें आपकी मदद करने के लिए किसी को ढूंढने देना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प Customer Service के लिए cis@amazon.com है। यदि आपको लगता है कि यह जानकारी गलत है या Amazon से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Amazon.

What is GetHuman's Relationship to Amazon?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Amazon. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amazon Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Booking.com Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amazon or Booking.com. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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