Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · ग्राहक सेवा
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  • Fastest way to talk to a real JC Penney rep
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

I've been trying to request a catalog for my sister. None of your menu tree options get...
Received bike bag order **** **** **** **** and one of the fasteners on it will not cli...
Hi my name is Shanna norbert i just order I can't find it on the site you'll send the o...
received order *********** missing one item B** CLNRESET SHM **.* *UPC CODE...
MY PAYMENT COULD NOT BE VERIFIED FOR AN ORDER I PLACED ON ***********ORDER...
I'm needing to see if I can connect with you *st. Having trouble.
I need to order several items today, but need to use all * of my $** JCP rewards certif...
I bought two pairs of shorts about ** days ago and I don't have my recipe *But paid tho...
Want to place an order for window blinds. I have the measurements. *And I Have a questi...
I received an email from JC Penny about a MasterCard purchase in El Paso. I have not ma...
I NEED TO SPEAK WITH A LIVE PERSON NOW!!!!
Need to check on * itens ordered with one other that I received. Want to know if. I am...
My online order is accidentally cancelled
I have $*.** credit from a purchase a couple months ago. I'd like for you to send me a...
i PURCHASED A BATHING SUIT ONE ITEM ON ORDER WHEN i TRIED TI RETURN THE CLERK SAID i...
More customer issues

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JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
800-322-1189
ग्राहक सेवा
7 मि144
Online Help
ग्राहक सेवा
<38 hrs325
facebook.com/jcp?v=app_4949752878
ग्राहक सेवा
38 मि212
@jcpenney
ग्राहक सेवा
2 मि209
Live Chat
ग्राहक सेवा
2 मि297

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