Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · ग्राहक सेवा
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  • Fastest way to talk to a real JC Penney rep
  • Pro tips & talking points
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

I have tried to order on line and the order won't go thru I have my item **s Can I or...
I ordered *** Mermaid Dream N Fun Doll Play Yard. I ordered two but only received one
I’ve been trying to order I think my email was changed after I applied for my card it...
Yesterday we spent nearly **dollars in Jc Penney store but we forgot to add in my jcpen...
I was charged **.** on my discover credit card at a Pennys in Overland Park Ks on...
Just opened a fcpenny account notice came up that I would get a**% discount on my *st o...
I just opened an account and then placed an order trite to put in welcome code and numb...
To whom it may concern,**Wanted to see if I can cancel an order because I want to add m...
I placed an order today but it was the wrong color and I would like to change it before...
I can’t get my jc penny card to works
Never received credit card in the mail. It's been over * weeks.
More customer issues

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JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
800-322-1189
ग्राहक सेवा
7 मि144
Online Help
ग्राहक सेवा
<38 hrs357
facebook.com/jcp?v=app_4949752878
ग्राहक सेवा
38 मि244
@jcpenney
ग्राहक सेवा
2 मि107
Live Chat
ग्राहक सेवा
2 मि329

Does GetHuman work with JC Penney?

GetHuman does not work with JC Penney's customer support operations, directly or in any other way. GetHuman has no partnership or relation to JC Penney at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check JC Penney's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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