How do I talk to a live human at America First Credit Union?
A:Say "Agent" at the first menu, then press 0. When asked for your "Member ID," press 0. If call volume is high, press 1 for a callback. If you want to continue to wait on hold, press 3.Our free phone can also navigate phone menus to get a live human at America First Credit Union for you.
Q:
Does America First Credit Union offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-7pm, Sat 8am-7pm MT.The least busy day is Thursday, and the most busy day is Friday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Wednesday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for America First Credit Union below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this America First Credit Union phone number to document the phone system.
Here is how our research team describes the way the America First Credit Union phone system greets you: To use our speech-enabled or touch-tone system, say "Telephone banking" or press 1. To learn about our new account options, say "Premium checking" or press 2. Otherwise, how can I help you?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "Agent" at the first menu, then press 0. When asked for your "Member ID," press 0. If call volume is high, press 1 for a callback. If you want to continue to wait on hold, press 3.
Below are some clips we've found from America First Credit Union's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"America First Credit Union.
To use our speech enabled or touch tone systems, say telephone banking.
To learn about our new account option, say premium checking. Otherwise, how can I help today?"
Excerpt from a call with America First Credit Union
Tuesday, July 30, 2024 9:02 PM
They may ask you to say or enter information
"To hear more about premium checking, say premium checking.
If you'd like to speak with member services, please I understand you'd like to speak with a representative.
But we're closed right now. To use our speech enabled or touch tone systems, say telephone banking, or say lost or stolen card or routing."
Excerpt from a call with America First Credit Union
Sunday, October 20, 2024 1:46 AM
What are the hours and when should I call?
America First Credit Union operates the call center for this 800-999-3961 phone number Mon-Fri 8am-7pm, Sat 8am-7pm MT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 61 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with America First Credit Union at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this America First Credit Union phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like America First Credit Union staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call America First Credit Union is Thursday.The most busy day to call is Friday, which averages 75% more phone calls by comparison.Again, this is based on a sample of 61 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Thu
Quietest
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call America First Credit Union is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that America First Credit Union staffs the call center well on Thursday.
Why Customers Call America First Credit Union
If you have time to do a bit of reading before you call America First Credit Union, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any America First Credit Union customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to America First Credit Union, and their purpose. Are any of these similar to the reason you are trying to call?
Debit card assistance: "I'm having some trouble with my debit card and need assistance."
- From a call lasting 6m 59s , Oct 12, 2024 6:32 PM
Information about why customers call America First Credit Union is extracted from issues that customers have reported to GetHuman.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and America First Credit Union will reply our your email.
America First Credit Union Customer Help Desk / Web Support
As a last, sometimes only, resort- America First Credit Union customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is America First Credit Union's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a America First Credit Union agent. This phone number is America First Credit Union's best phone number because 1,326 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-999-3961 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call America First Credit Union first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, America First Credit Union has 1 phone number. It's not always clear what is the best way to talk to America First Credit Union representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for America First Credit Union. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like America First Credit Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.