Zynga is a developer and provider of games that are played on social media, of which Farmville and Words With Friends are the best-known. With millions of players worldwide, it isn't surprising that Zynga gets a lot of requests for customer service.
Players of Zynga games should be aware that Zynga only offers phone-based customer support for billing questions. If you don't have a billing question, you will need to seek help through other methods including visiting your game's help center or submitting an online request for support.
While Zynga games are free to play, the company offers a VIP subscription to its games, which allows you to unlock perks and benefits, including additional game features. You may also be able to purchase in-game bonuses, such as extended playing time and other virtual items that can improve your scores.
There are no other issues for which Zynga provides phone-based customer support. If you have another issue, you'll need to request support online through your game's help page.
If you make a purchase or order a subscription through Zynga and you have issues with what you were charged or are being charged, you can call Zynga between 5:00 AM and 11:00 PM, Monday to Sunday, Pacific Time.
Zynga has two phone numbers, one for North American callers and another for those outside North America. Phone-based customer service is only offered in English.
Before calling Zynga, make sure that you have relevant documentation handy. This means that you have copies of invoices, credit card statements or billing confirmations in front of you so that you can work through your issues with the Zynga customer service representative.
Finally, ensure that you have some way of taking notes during your call. This information can come in handy if you have to escalate your case.
Many Zynga players wish that Zynga would offer phone-based customer support for more than just billing issues. Those that have called Zynga have complained that their billing issues are not always resolved in a timely manner and that this can become very frustrating.
Zynga phone-based customer support can only be used to resolve billing questions. Other issues must be handled through Zynga's online help center and consumer support forms.
Issues that require technical support, questions about game play, or appealing banned or suspended accounts cannot be resolved over the phone. You must work through Zynga's online channels.
If you get off the phone with Zynga customer service and feel as though your billing issue was not resolved, don't give up. You may still have some options.
First, review the notes you took during your call. If you did not take notes, jot down or write out what you remember from your conversation. This process can help you identify areas of misunderstanding or miscommunication. Knowing where the first conversation went wrong will make it easier for you to get a resolution from the next customer support representative that you speak to.
Call Zynga back. Customer service representatives have different levels of training and experience. The next person you speak to might be in a better position to understand your issue and resolve it.
If phone calls don't work, you could try contacting Zynga through its help center. This is often easiest if you do it within the game you are playing. If you can't get into the game, visit Zynga's website. Click on the help center link, select your game, and follow instructions for connecting to customer support.
Zynga customer support does have a presence on Twitter, but much of the support given directs users to Zynga's online support center. If you are having difficulty accessing the correct support page on Zynga's website, asking Zynga's Twitter staff may be a good way to get some direction.
यह Zynga का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण Zynga एजेंट के लिए सही है। यह फ़ोन नंबर Zynga का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 19,650 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 800-762-2530 कॉल का जवाब देती हैं, उनमें Disabled Account, Recover Account, In-App Purchases, Missing Item, In Game Problem और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Zynga कॉल सेंटर जिसे आप कॉल करते हैं उसमें India से कर्मचारी हैं और ग्राहकों के अनुसार 24 hours, 7 days खुला है। कुल मिलाकर, Zynga के पास 2 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि Zynga प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।
जबकि 800-762-2530 Zynga का सर्वश्रेष्ठ टोल-फ्री नंबर है, उनके संपर्क में आने के कुल 7 तरीके हैं। अन्य Zynga ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके कॉर्पोरेट कार्यालय विभाग के लिए उनके 855-449-9642 फोन नंबर पर कॉल करना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प कॉर्पोरेट कार्यालय के लिए 855-449-9642 के माध्यम से है। यदि आपको लगता है कि यह जानकारी गलत है या Zynga से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Zynga.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Zynga. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.