JPMorgan Retirement Plan Services Customer Service

Phone Number & Contact Info

JPMorgan Retirement Plan Services's Best Phone Number

800-345-2345
Toll-free·Calls Customer Service·Most popular JPMorgan Retirement Plan Services number
Free tools for easier calling
Q:

How do I talk to a live human at JPMorgan Retirement Plan Services?

A:Enter your social security # and when asked for your password, enter 0# and you will get a representative. Our free phone can also navigate phone menus to get a live human at JPMorgan Retirement Plan Services for you.
Q:

Does JPMorgan Retirement Plan Services offer 24 hour customer service?

A:Not at this number; hours here are 7am-8pm CST. The least busy day is Friday, and the most busy day is Tuesday. Schedule a call when the call center is open and when it's convenient for you.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Tuesday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for JPMorgan Retirement Plan Services below.

Let us call and talk to JPMorgan Retirement Plan Services for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this JPMorgan Retirement Plan Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Enter your social security # and when asked for your password, enter 0# and you will get a representative.
Below are some clips we've found from JPMorgan Retirement Plan Services's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"I didn't understand that. We need your Social Security number. Please enter it now."
Excerpt from a call with JPMorgan Retirement Plan Services
Tuesday, April 2, 2024 4:31 PM

They may ask you to say or enter information

"Welcome to Empower. Your call may be recorded.
Did you take a taxable withdrawal last year? Your twenty twenty three tax form will be listed online under statements and documents.
For verification and to route your call correctly, please say or enter your Social Security number."
Excerpt from a call with JPMorgan Retirement Plan Services
Tuesday, March 12, 2024 4:19 PM

What are the hours and when should I call?

JPMorgan Retirement Plan Services operates the call center for this 800-345-2345 phone number 7am-8pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 1,325 calls made in the last 90 days using our free, web-based phone (see above).

Call when they- and you- are open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with JPMorgan Retirement Plan Services at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this JPMorgan Retirement Plan Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like JPMorgan Retirement Plan Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call JPMorgan Retirement Plan Services is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 1,325 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call JPMorgan Retirement Plan Services

In summation, the best day to call JPMorgan Retirement Plan Services is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that JPMorgan Retirement Plan Services staffs the call center well on Friday.

Why Customers Call JPMorgan Retirement Plan Services

If you have time to do a bit of reading before you call JPMorgan Retirement Plan Services, we recommend you read over some of our problem-specific articles.

Top JPMorgan Retirement Plan Services customer service problems

Click the link above to get answers to just about any JPMorgan Retirement Plan Services customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to JPMorgan Retirement Plan Services, and their purpose. Are any of these similar to the reason you are trying to call?
Questions about spouse's retirement benefits: "Do the spouse get one, like, or do we need to go back signing up on it or something?"
- From a call lasting 4m 32s , Jan 5, 2024 9:50 PM
Information about why customers call JPMorgan Retirement Plan Services is extracted from issues that customers have reported to GetHuman.
JPMorgan Retirement Plan Services issues reported to GetHuman

More JPMorgan Retirement Plan Services Customer Service Contacts

There are of course other ways to contact JPMorgan Retirement Plan Services customer service besides the phone. Below we list the best ones, by medium.

JPMorgan Retirement Plan Services Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and JPMorgan Retirement Plan Services will reply our your email.

Conclusion and closing notes

This is JPMorgan Retirement Plan Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JPMorgan Retirement Plan Services agent. This phone number is JPMorgan Retirement Plan Services's best phone number because 7,950 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-345-2345 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call JPMorgan Retirement Plan Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, JPMorgan Retirement Plan Services has 1 phone number. It's not always clear what is the best way to talk to JPMorgan Retirement Plan Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for JPMorgan Retirement Plan Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like JPMorgan Retirement Plan Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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