Aetna Phone Number

Call Aetna customer service faster with GetHuman

877-238-6200
Customer service
844-202-4408
नए ग्राहकों
Current Wait: 22 मि (11m avg)
Hours: Mon-Fri 8am-8pm EST; best time to call: 8:15am
Get to a live person fastest: संकेतों पर 0 दबाए रखें या कहें कि "मुझे ग्राहक सेवा प्रतिनिधि चाहिए।" चिकित्सकीय सेवा के लिए।

Reasons customers like you called recently

I am a provider(Chiropractor) who is in network with Aetna. But the practice where I wo...
What happens if during emergency, you are being sent to an a hospital that is not in Ne...
Need info about cobra
I need compression stocking for a surgery this Thursday been trying for * days .It is a...
I'm looking for the best plan you offer in Jefferson county, NY for medicare advantage...
Good morning I am at periodontal office and we had a dpeosit into our account and no i...
Need to switch this card to my primary insurance, my old insurance is still being billed.
In order to get appt with a doctor I need the filing claims address which is not on my card
I need my insurance card. Please help. I have tried this * times now and no one calls
I am new member and haven't received my cards in the mail. I don't know my member ID nu...
Received multiple aetna id cards and need to know which is the correct one on file
I received * aetna ID cards with the same name and need to know which one is under my accoint
I got bill for wellness check even after the code change from the doctor. It was neglec...
I receive a monthly retirement benefit direct deposit from Aetna from the Presentation...
I applied for Aetna Plan G on on July **,**** on line and received no confirmation o...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Aetna's Phone-Based Customer Care

Aetna is a major health insurance and benefits company in the United States. With millions of plan members and in-network health care professionals, it isn't surprising that Aetna receives a lot of customer service calls each and every day.

Why Do People Call Aetna Customer Support?

People call Aetna customer support for a range of reasons, including:

  • Modifying or ending insurance or benefit plans
  • Questions about coverage
  • Help with locating an in-network health care professional
  • Tracking or appealing a claim
  • Technical support in using Aetna's website
  • Finding out whether a prescription drug is covered under a pharmacy plan

Best Practices for Calling Aetna Customer Service

There are several things you can do to help ensure that your call to Aetna is resolved quickly and professionally:

  • Make sure you are calling the correct number. Aetna has different contact information for different programs and services.
  • Before calling, assemble necessary information and documentation. This may include your member ID card, a description of benefits, contact information for your health care provider, relevant correspondence and billing statements.
  • Have a way to take notes during your call. Notes can be helpful if you have to call Aetna back or escalate your case.

How do Consumers Feel About Calling Aetna Customer Service?

Aetna is committed to providing quality customer service and has invested heavily in online and phone-based customer experience tools. In general, callers to Aetna are satisfied with the service that they receive.

What Kind of Issues can Aetna Customer Service Representative Resolve?

An Aetna Customer service representative can resolve a range of issues, including providing callers with information about their coverage, checking on the status of claim processing, and updating personal information, such as changing addresses and phone numbers.

Aetna customer service representatives can also provide information about prescription drug coverage and whether a particular provider is in your network. Getting answers to your questions before scheduling a visit or attempting to purchase a prescription drug can save you both time and money, particularly if your prescription or choice of provider is not covered by your Aetna plan.

What Can't Be Resolved With a Call to Aetna Customer Service?

Aetna customer service representatives are not medical professionals and cannot diagnose medical issues or provide medical advice. While the Aetna does offer a nurse hotline, the nurses who staff this line provide information only, and cannot tell you how to manage your health issues.

It should also be noted that Aetna customer service agents do not make decisions about whether to approve or reject a claim or treatment. They are unable to resolve these issues on your behalf.

What Should You Do If You Have an Unsuccessful Call with Aetna?

Sometimes, customer service calls don't go the way you want them to. If this happens with a call to Aetna customer service, don't fret. You have options for getting answers to your questions or issues resolved.

First, review the notes that you took during your call. If you did not take notes while speaking with Aetna customer service, jot down what you remember from the conversation. Having the facts in front of you will make it easier to stay on topic when you contact Aetna again.

Next, call Aetna back. Customer service representatives have different levels of training and experience, and the next person you speak to might be in a better position to resolve your concerns.

If another call to Aetna does not resolve your issues, try a different way of getting in touch. Aetna offers live chat and email customer service options to its members. Using either one of these options has the benefit of providing you with a transcript of your communication with Aetna.

Customer Number 877-238-6200 - by the Numbers

डायल करने के लिए फोन नंबर877-238-6200
कॉल-बैक उपलब्ध हैहाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा
कॉल सेंटर के घंटेसोम-शुक्र 8 am-8pm ईएसटी
डायल करने का सबसे अच्छा समय8:15 बजे
एक इंसान को फोन भूलभुलैया नेविगेटसंकेतों पर 0 दबाए रखें या कहें कि "मुझे ग्राहक सेवा प्रतिनिधि चाहिए।" चिकित्सकीय सेवा के लिए।
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें22
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफोन, चैट, ईमेल, वेब, ट्विटर
संचार की गुणवत्ता55%
मदद की गुणवत्ता54%
ग्राहक वोट2,856
अंतिम अद्यतन जानकारीTue Sep 14 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Aetna's Best Toll-Free/800 Customer Phone Number

यह Aetna का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण Aetna एजेंट के लिए सही है। यह फ़ोन नंबर Aetna का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 36,156 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 877-238-6200 कॉल का जवाब देती हैं, उनमें Delayed claim, Make a claim, Coverage question, Get insurance, Renew coverage और अन्य ग्राहक सेवा मुद्दे शामिल हैं। Aetna कॉल सेंटर जिसे आप कॉल करते हैं उसमें California, Philippines, Texas से कर्मचारी हैं और ग्राहकों के अनुसार Mon-Fri 8am-8pm EST खुला है। कुल मिलाकर, Aetna के पास 13 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि Aetna प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting Aetna - by phone or otherwise

जबकि 877-238-6200 Aetna का सर्वोत्तम टोल-फ्री नंबर है, उनसे संपर्क करने के कुल 17 तरीके हैं। अन्य Aetna ग्राहकों के अनुसार, उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके नए ग्राहकों विभाग के लिए उनके 844-202-4408 फ़ोन नंबर पर कॉल करना। कॉल करने के अलावा, सहायता चाहने वाले ग्राहकों के लिए अगला पसंदीदा विकल्प 844-202-4408 के लिए नए ग्राहकों है। अगर आपको लगता है कि यह जानकारी गलत है या Aetna से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for Aetna.

What is GetHuman's Relationship to Aetna?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Aetna. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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