On Friday, June ** I had a layover in Baltimore for ** hours. It was raining in Baltimo...
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On Friday, June ** I had a layover in Baltimore for ** hours. It was raining in Baltimore and when I arrived at my destination in Jacksonville ( confirmation number *PZGV*)*the contents of the my suitcase were totally wet inside and outside. I was scheduled to attend an event that night and had to make unusual arrangements to have something to wear. I would like Southwest to compensate me for their failure to keep my belongings in the condition they were when I started my flight in Albany. Fredda Merzon
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