I just bought a new Moto E* phone with first month unlimited free. I had a previous Mot...
GetHuman3051502's customer service issue with Simple Mobile from June 2019
Help with my Simple Mobile issue
First: share to improve GetHuman3051502's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3051502 may need:
Name on the account, Phone number on the account, Billing address, and Last 4 of SSN
The issue in GetHuman3051502's own words
I just bought a new Moto E* phone with first month unlimited free. I had a previous Moto phone with Simple Mobile, as well, but I had trouble with sound quality. My current phone has a very slow connection, and the *G service isn't working well at all. I tried calling my husband, and I could barely hear him. The sound keeps cutting out on my brand new phone! I also keep getting a message saying my security settings have to be updated. I updated it three times, but got the message that it's ready to be updated, again. I am wondering if I'm getting poor service in my area, or not. Please help!
GetHuman3051502 did not yet indicate what Simple Mobile should do to make this right.
I have an issue with Simple Mobile too
How GetHuman3051502 fixed the problem
We are waiting for GetHuman3051502 to fix the problem and share the solution with the rest of us customers.
Please help with my Simple Mobile issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.