my name is foy farrow phone ***-***-**** your service technician Wayne, picked up a fri...

GetHuman-foyfarr's customer service issue with Sears from June 2019

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The issue in GetHuman-foyfarr's own words
my name is foy farrow phone ***-***-**** your service technician Wayne, picked up a frig dispenser control board ebr******** at my house on ******* that he had ordered. That board didn't solve my frig issue so he said he'd return it for a refund and in the mean time I should order control board ebr******** which was back ordered so I canceled it and received credit for it. I did not get credit nor a refund for board *ebr******* which the tech picked up.
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Sears

Customer service issue
Reported by GetHuman-foyfarr
Jun 15th, 2019 - a mon ago
I have an issue with Sears too
Not resolved
Seen by 16 customers so far
Similar issue to 4465 others
0 customers following this
Timeline
GetHuman-foyfarr started working on this issue
Jun 15th 4:51pm
GetHuman-foyfarr indicated the issue is not fixed yet.
Jun 21st 7:39pm