They said my password had expired, sent directions to get new one, Did it and now says...

GetHuman2838705's customer service issue with Birchbox from April 2019

Help with my Birchbox issue
The issue in GetHuman2838705's own words
They said my password had expired, sent directions to get new one, Did it and now says password not valid, so can not log into my account
GetHuman2838705 did not yet indicate what Birchbox should do to make this right.
I have an issue with Birchbox too
How GetHuman2838705 fixed the problem
Be persistent. They obviously do not make it easy for you to contact them. They finally responded and I cancelled . They kept telling me to get new password but then said it was not valid. They finally sent me a password, but by then I was done with them. Have unsubscribed from emails, but am still getting them. Do not join because quitting is a royal pain! Thank you for your help!!!
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Birchbox

Customer service issue
Reported by GetHuman2838705
Apr 30th, 2019 - 3 mons ago
I have an issue with Birchbox too
Fixed
GetHuman2838705 shared how to fix
Seen by 5 customers so far
Similar issue to 4793 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address on the account
Timeline
GetHuman2838705 started working on this issue
Apr 30th 7:07pm
GetHuman2838705 indicated the issue is not fixed yet.
Apr 30th 11:12pm
GetHuman2838705 confirmed the issue is fixed. Hooray!
May 3rd 10:26pm