They said my password had expired, sent directions to get new one, Did it and now says...
GetHuman2838705's customer service issue with Birchbox from April 2019
Help with my Birchbox issue
The issue in GetHuman2838705's own words
They said my password had expired, sent directions to get new one, Did it and now says password not valid, so can not log into my account
GetHuman2838705 did not yet indicate what Birchbox should do to make this right.
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How GetHuman2838705 fixed the problem
Be persistent. They obviously do not make it easy for you to contact them. They finally responded and I cancelled . They kept telling me to get new password but then said it was not valid. They finally sent me a password, but by then I was done with them. Have unsubscribed from emails, but am still getting them. Do not join because quitting is a royal pain! Thank you for your help!!!
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