I applied for the travel credit card, but I only received the letter that indicated my...

GetHuman-lynnhuil's customer service issue with Bank of America from March 2019

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The issue in GetHuman-lynnhuil's own words
I applied for the travel credit card, but I only received the letter that indicated my application has been approved. However, I never received the credit card in the envelope. **I applied for my travel credits card around February *. It's been two months passed away. When I checked my other credit card account, it showed that I have a new credit card account opened. Currently, I'm worrying that somebody steals my credit card and use it. If it is possible, would you help me to close my new credit card account? **Currently, I'm in China, and it's hard for me to make a phone call to Bank of America. My credit card account ending four digits, ****. Zip Code: *****. Thanks for the help.
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Bank of America

Customer service issue
Reported by GetHuman-lynnhuil
Mar 24th, 2019 - 6 mons ago
I have an issue with Bank of America too
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GetHuman-lynnhuil started working on this issue
Mar 24th 2:51pm