Waive credit card late fee

GetHuman1115009's customer service issue with Bank of America from September 2018

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The issue in GetHuman1115009's own words
Get credit card late fee waived ... I would like Bank of America to waive a late credit card fee on my better rewards card. I've been a customer for a long time, and long story short, my calendar didn't send me my usual reminder this month due to a glitch.
I've been a long-term customer, and haven't had a late fee in forever. This late payment was due to a technical glitch on my digital calendar reminder setting.
Waive late fee
Long-term customer, have rarely (if ever) had issues with late payments.
I was on hold for ** minutes already, hoping to get this resolved in a shorter amount of time.
I have an issue with Bank of America too
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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Bank of America

credit card
Customer service issue
Reported by GetHuman1115009
Sep 9th, 2018 - 10 mons ago
I have an issue with Bank of America too
Not resolved
Seen by 25 customers so far
Similar issue to 4809 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman1115009 started working on this issue
Sep 9th, 2018 2:22am