Question, We have two Assurance Wireless phones * is free the other is pay by the minut...

GetHuman2934358's customer service issue with Assurance Wireless from May 2019

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The issue in GetHuman2934358's own words
Question, We have two Assurance Wireless phones * is free the other is pay by the minute **c a minute calls*text and has to be reloaded every ** days. The problem is the money on the pay by the minute is building up and now is over $**.**. We only use the phone to call phone to phone. What can I do?
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Assurance Wireless

Customer service issue
Reported by GetHuman2934358
May 16th, 2019 - 5 mons ago
I have an issue with Assurance Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 7025 others
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GetHuman2934358 started working on this issue
May 16th 5:18pm